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At Bicom Systems, we understand the importance of keeping your systems up-to-date and secure. We’re reaching out to remind you of a crucial update regarding SERVERware 3.
SERVERware 3 has officially reached its End of Life (EoL) status. As we ceased sales in 2021, active support for this product will come to an end on October 23, 2024.
SERVERware 3 currently operates on outdated technologies that have exceeded their Long-Term Support (LTS) status.
This means that your production environment is at risk of critical failure and potential data loss. We know how vital your systems are to your operations, and we’re committed to ensuring their reliability and security.
To mitigate these risks and safeguard the stability of your systems, we strongly urge you to take action. Please reach out to our support team to schedule an update to the latest edition of SERVERware.
Or, contact our Customer Support directly at: support@bicomsystems.com
Upgrading to the latest version will not only enhance the performance and security of your systems but also provide you with access to new and improved features.
Your prompt response to this notice is essential to prevent any disruptions to your operations and to maintain the security and integrity of your data.
At Bicom Systems, we are dedicated to providing you with the best solutions and support.
Thank you for your attention to this important matter, and please don’t hesitate to contact us for assistance with your SERVERware update. Your satisfaction and the reliability of (y)our systems remain our top priorities.
At Bicom Systems, we’re committed to progress and innovation. After careful consideration and extensive evaluation, we have made the significant decision to officially declare the End of Life (EOL) for version 6 (V6) of both PBXware and gloCOM.
This means that, beyond the specified dates outlined below, we will no longer sell or provide active support for these V6 products. End of Sales: December 31, 2023 End of Support: December 31, 2024
We understand that change can be challenging, but this decision aligns with our unwavering dedication to delivering new and innovative solutions that cater to your evolving needs. By focusing our resources on developing cutting-edge technologies, we can continue to provide you with the best possible products and support.
To ensure a smooth transition and take advantage of the latest available PBXware upgrade, we encourage you to follow the steps outlined below:
Visit our website to explore the latest PBXware upgrade options available to you. These upgrades are designed to enhance performance, security, and feature capabilities.
Once you have selected the upgrade that aligns with your requirements, please contact our dedicated Support Team to schedule the installation. They will assist you throughout the upgrade process to minimize any disruption to your operation.
Or, contact our Customer Support directly at: support@bicomsystems.com
To access detailed instructions on how to order an upgrade, please follow this link to our Upgrade Ordering Guide.
We understand that you may have questions or concerns during this transition period. Our Support Team is here to address any inquiries you may have and provide guidance to ensure a seamless migration to the latest version of PBXware.
Or, contact our Customer Support directly at: support@bicomsystems.com
Change is a natural part of technology evolution, and we are excited to embark on this journey with you. Our commitment to delivering the best solutions remains steadfast. By transitioning to the latest version of PBXware, you can stay ahead of the curve and continue to enjoy reliable, cutting-edge telecommunications solutions.
Thank you for your continued trust in Bicom Systems. We look forward to supporting your communication needs with the latest and greatest technology.
At Bicom Systems, we value the trust you place in our products and services. It is with regret that we must inform you about an ongoing critical situation that requires your immediate attention.
We are currently experiencing service disruptions (outages without possibility of recovery) with the following Bicom Systems Limited products:
Support and Maintenance for these software versions were discontinued as of June 30, 2020. Prior notifications have been issued and can be accessed through our EOL Notices.
It is crucial to emphasize that if corrective actions are not taken within the next seven (7) days, your continued use of these software versions may place your software, systems, customers, and business at significant risk, for which we cannot assume responsibility or provide remedies.
To address this situation promptly and ensure the continued stability and reliability of your systems, we kindly request that you consider one of the following options:
We encourage you to migrate to our latest software versions. Our team is ready to assist you in making a seamless transition, ensuring that your systems continue to operate without interruptions.
If migrating to a new software version isn’t feasible in your situation, you have the option to relocate your services to one of our hosting facilities near your location. This can help mitigate the risks associated with outdated software.
We understand that the urgency of this notice may raise concerns and questions.
We strongly encourage you to reach out to your dedicated Account Manager without delay.
They are ready to provide guidance and support, ensuring that your business remains unaffected by this critical situation.
At Bicom Systems, your satisfaction and the reliability of your systems are our top priorities. We appreciate your prompt attention to this matter and your proactive response, which is essential to ensure the continued stability and security of your communication systems.
We are here to assist you during this transition and to provide the best possible solutions. Thank you for your understanding and continued trust in Bicom Systems.
Connectivity has become synonymous with productivity thanks to the Internet of Everything.
As industry requirements for going digital and intelligent continue to emerge one after another, and as network connection technologies continue to advance, carriers have been extending and converging connections to improve their connection capabilities, maximize the value of connections, and ultimately drive new growth.
Driven by a new round of AI transformation, the digital-intelligent transformation of industries is picking up speed, witnessing the arrival of the intelligent connection of everything. By 2026, 100 million households will choose smart home services, and the same number will use cloud video storage, boosting the valuation of the global enterprise network and cloud computing markets to exceed US$200 billion. And it is expected that by 2030, the global AI computing power will be 500 times more powerful than 10 years earlier.
Connectivity capabilities therefore need to be upgraded. But how? Richard Liu, President of Huawei’s Carrier BG Marketing & Solution Sales Dept, gave Huawei’s answers during UBBF 2023. In his keynote speech titled « Embracing New Opportunities with Premium Intelligent Connectivity, » he proposed the concept of Premium Intelligent Connectivity and explained its five capabilities.
Five Capabilities of Premium Intelligent Connectivity Meet Digital-Intelligent Requirements of Numerous Scenarios
Premium connectivity is a familiar concept. But it becomes less familiar when the word « intelligent » is thrown into the mix. According to Richard, Premium Intelligent Connectivity means better cloud and intelligence access capabilities. In the digital-intelligent era, cloud and AI require effective connections in order to fully realize their value — without connection upgrades, they are just isolated islands. Such upgrades should therefore be considered equally important as cloud and AI.
Based on its long-term efforts and deep insights in scenarios such as smart home, enterprise digitalization, edge service innovation, and intelligent computing, Huawei believes that carriers who adopt Premium Intelligent Connectivity can meet commercial use requirements of diverse scenarios and unleash the value of industry digital-intelligent transformation. This concept involves the following five capabilities: ubiquitous gigabit connections, cloud-network-security convergence, elastic ultra-broadband, low latency, and intelligent lossless transmission.
First, as smart home and home cloud services are becoming more and more popular, carrier networks need to provide ubiquitous gigabit connections and support evolution to 10 Gbps, making it possible to provide new home service experience.
Second, cloud access and Internet access services offered to small and medium-sized enterprises (SMEs) require carriers to provide one-stop cloud-network-security convergence services and ultra-broadband connections in order to meet ICT requirements.
Third, as more and more enterprises are migrating their core production systems — not just their office systems — to the cloud, multi-branch and multi-cloud connections become inevitable. Carriers need to provide elastic ultra-broadband capabilities ranging from 100 Mbps to 1000 Mbps and up to 10 Gbps, safeguarding the cloudification of different enterprise services.
Fourth, the shifting of data from centralized processing to distributed computing is driving an explosive growth in the volume of data, facilitating innovation at the edge. Transport networks therefore need to be reconstructed to provide low latency and to support booming innovative services.
Fifth, in the intelligent computing era driven by AI foundation models, providing intelligent lossless transmission requires the coordinated development of transmission, computing, and storage power capabilities. In this way, new business models such as AI foundation models can develop, and digital productivity can be fully unleashed.
In summary, following the trend of cloud-based, data-driven, and intelligent transformation, connectivity determines the efficiency and quality of cloud and intelligence access in the booming industry digital-intelligent era. Carriers need to implement Premium Intelligent Connectivity in scenarios where cloud and AI are the most active — such as home, enterprise, edge, and intelligent computing scenarios — in order to meet the digital-intelligent requirements of various industries.
Huawei’s Comprehensive Solutions Help Extend Business Boundaries and Stimulate New Growth
Focusing on the preceding five capabilities, Huawei has not only developed an array of comprehensive products and solutions, but also works with global carriers to bring Premium Intelligent Connectivity to multiple commercial scenarios, helping carriers extend business boundaries and stimulate new growth.
First, for smart home and home cloud services, Huawei’s FTTR solution provides home-wide Wi-Fi coverage, and its XGS-PON solution meets the upstream and downstream gigabit requirements of home cloud services. Furthermore, Huawei’s 50G PON solution helps carriers smoothly evolve their access networks to 10G, bringing all-optical home networks to every smart home and gigabit connections to every home cloud service. This makes it possible for carriers to deliver new home service experiences, such as intelligent light control, robot-assisted floor cleaning, elderly care, personal cloud disk, home cloud storage, and cloud gaming.
In Asia, the 1G @ Every Room package released by AIS Thailand boosts customer retention by extending the contract period to 24 months and increases the package price by 30%. Additionally, the FTTR service can also guarantee service experience of smart home business. And HKT, by deploying Huawei’s XGS-PON solution, is able to launch broadband packages from gigabit to 2.5 Gbps, 5 Gbps, and 10 Gbps. With ultra-broadband capabilities, HKT can support the development of new applications such as Home Studio, metaverse, and cloud services.
Second, for the digital scenarios of SMEs, Huawei’s Cloud-Network Express+ solution offers one-stop cloud-network-security services — including private line + security and private line + Wi-Fi management services— thereby helping carriers meet the cloud and Internet access requirements of SMEs.
For example, using Huawei’s Cloud-Network Express+ solution to upgrade its live network services, a carrier in Southeast Asia can now provide Internet access to SMEs through one CPE without configuration. The solution also helps the carrier shorten E2E service provisioning from 5 days to 1 day, and fault demarcation from 6 hours to just 30 minutes.
Third, more and more enterprises are migrating their core production systems to the cloud. Elastic ultra-broadband is the best choice for enterprise cloud private lines. With Huawei’s Multi-cloud Backbone and OTN Private Line solutions, carriers can quickly build a multi-cloud access network that can provide ultra-large bandwidth and more than 100 thousand slices, safeguarding enterprises’ cloudification.
By offering an innovative SRv6 solution, Huawei helped MTN South Africa realize one-hop to multi-cloud service. Thanks to this, MTN has slashed its provisioning time of enterprise private lines by 50% and can ensure the SLA for more than 6000 enterprise applications. And a carrier deployed Huawei’s OTN solution to connect scattered cloud data centers for the largest railway system in West Europe — the railway company carries more than 400 million passengers every year. It provides ultra-broadband and 99.99% reliability, setting a benchmark of business success in the transportation industry.
Fourth, to fuel edge service innovation, Huawei provides 400G + OXC technologies to help carriers build low-latency DC-centric ultra-broadband networks that can evolve to 800G and launch 10 ms-based latency services. In this way, carriers can deliver low latency and exceptional experience to every innovative edge cloud service and boost their development.
With Huawei’s support, China Telecom has built the first 400G all-optical transport network in the Guangdong-Hongkong-Macao Greater Bay Area. This network forms an ultra-low latency circle of 5 ms in the Greater Bay Area, and of 10 ms in Guangdong. It enables smooth transmission of massive volumes of data between enterprises and computing centers.
Finally, for intelligent computing scenarios, Huawei provides AI Network Turbo to achieve intelligent load balancing for intra-cloud connections within DCs. And for inter-cloud connections, Huawei provides end-to-end 400G connections that can smoothly evolve to 800G. These offerings help accelerate the large-scale commercial use of computing services and bring intelligent and lossless computing power to each service.
Take the media industry as an example. Filming produces massive amounts of data, which needs to be transmitted across multiple regions. Video rendering also needs large amounts of remote computing power. China Mobile and Huawei jointly created the Data Express service to meet petabyte-scale data backhaul requirements in multiple regions and slash the response time to access computing power from hours to minutes.
Driven by Both Technology and Business, Build Premium Intelligent Connectivity for Business Success in the Digital-Intelligent Era
The preceding series of solutions and application cases are the result of iterative upgrade of connectivity technologies and business exploration of industries during their digital-intelligent transformation. Over the past few years, driven by the concept of 5.5G industry standards — both F5.5G and Net5.5G — Huawei has been working with carriers and industry standards organizations to advance industry development in both technology and business, achieving a virtuous cycle of input-output.
In terms of technology, Huawei works with carriers and industry standards organizations to advance 5.5G industry standards. Key F5.5G technologies, such as 50G PON and 400G/800G, have been fully verified in 30+ networks in Saudi Arabia and the Philippines. And Huawei has carried out joint innovation with more than 20 customers, such as China Mobile, around key Net5.5G technologies such as 400G/800G, Wi-Fi 7, and IPv6 Enhanced.
And in terms of business, Huawei works with carriers to build Premium Intelligent Connectivity and continuously deepen the commercial use of connections in smart home, enterprise digitalization, edge service innovation, and intelligent computing scenarios, continuously exploring and unleashing the value of industry digital-intelligent transformation.
As an ICT infrastructure provider with a strong presence in both the connectivity and computing fields, Huawei is fully able to build Premium Intelligent Connectivity and has a sound understanding of carriers’ business strategies such as cloud-network convergence and cloud-network integration. In this way, Premium Intelligent Connectivity can be put into wide commercial use, helping carriers open up a huge space for cloud-network-intelligence services.
Looking back, industry joint innovation has elevated digital productivity and boosted digital economy. Looking ahead, Richard Liu said, « a new wave of digital intelligence transformation is on the way. » From extreme to excellence, « Huawei is ready to cooperate with carriers to roll out Premium Intelligent Connectivity for mutual prosperity in the new era. »
This year, a new round of AI transformation triggered by ChatGPT and its AI foundation model is redefining the paradigm of industry digital-intelligent transformation and upgrade. For the upcoming intelligent economy era, the industry has reached a basic consensus about the intelligent economy: the AI foundation model will determine its height, the data value mining will determine its depth, and the coordinated development of transmission, computing, and storage power will determine its thickness.
In this new paradigm, where the cloud is everywhere, data is flowing relentlessly, and intelligence is touching everything, the importance of network connections that determine the transmission capacity has risen to an unprecedented level. From premium connectivity to Premium Intelligent Connectivity, the brand-new transmission capacity with ubiquitous gigabit connection, cloud-network-security convergence, elastic ultra-broadband, low latency, and intelligent lossless transmission capabilities will help carriers extend business boundaries, stimulate new growth, and maximize the value of connections in the digital-intelligent era.
This Industry viewpoint was authored by Dijam Panigrahi, COO of GridRaster
Immersive mixed reality, and extended reality technologies, which are comprised by virtual reality (VR) and augmented reality (AR), continue to be key driving factors in business innovation and expansion. By transforming how companies run, interact with their customers, and accomplish their objectives, this technological solution set has been making a significant impact across multiple industries. … [visit site to read more]
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[Dubai, the UAE, October 12, 2023] At the 9th Ultra-Broadband Forum (UBBF 2023), David Wang, Huawei’s Executive Director of the Board and Chairman of the ICT Infrastructure Managing Board, delivered a keynote titled “UBB5.5G Maximizes Digital Productivity” on the ultra-broadband industry’s latest developments and best practices. During this keynote, he shared his viewpoints on the strategic direction that ultra-broadband (UBB) is currently moving in – upgrading networks, accelerating the widespread application of digital technologies, and maximising digital productivity.
Deeper application of digital technologies in the real economy is driving increases in productivity. This so-called digital productivity is rapidly becoming a core engine of growth for the digital economy. Digital technologies, such as cloud, AI, 5G, and UBB, are also constantly evolving. They are now being seen in enterprises and homes through new digital services. This has made digital transformation faster for enterprises and is bringing better intelligent entertainment, life, and work to the masses. The adoption of these new services is also compounding advances in digital productivity.
Wang said, “Originally, ultra-broadband networks were focused on delivering connectivity. Then we shifted gears to pursue better experience. In the 5.5G era, ultra-broadband will focus on further unleashing productivity of digital services, so that everyone can access digital services more easily and efficiently, regardless of where they are. Such next-generation digital infrastructure will provide ubiquitous 10-gigabit access, elastic ultra-broadband transport, and massive computing power supported by hyper-converged data centers. The rollout of this new generation of digital infrastructure will also enable faster development of the digital economy. Huawei will join hands with customers and industry partners to drive F5.5G and Net5.5G evolution as well as the entire ultra-broadband industry forward to maximize digital productivity.”
Maximizing digital productivity, Wang explained, will require overcoming three critical challenges. First, the industry will need to figure out how to support the massive computing power needed to provide digital services. Second, it will need to provide guaranteed connectivity services for massive numbers of concurrent users. Third, it will need to ensure ubiquitous access and high-quality experience for anyone, no matter where they are.
He went on to explain the upgrades productivity-centric ultra-broadband networks will require in the future.
First, ubiquitous 10-gigabit access could be achieved by accelerating mobile broadband, home broadband, enterprise campus network, and enterprise private line service upgrade to 10 Gbps. This would enable ubiquitous 10-gigabit mobile broadband, provide whole-house seamless 10-gigabit home networks, upgrade 10-gigabit campus connectivity for organizations, and deliver elastic, high-throughput, 10-gigabit private line services. Thanks to these high-quality, 10-gigabit connections, digital services will benefit more people and organizations around the world.
Ubiquitous 10-gigabit access would also need converged bearer networks to evolve into high-quality, elastic transport networks. Most IP and optical metro networks would need to support 400G and further evolve to 800G. Backbone networks would also support 400G, with stronger transport capabilities. End-to-end optical cross-connect (OXC) networks will provide experience assurance for latency-sensitive services. Currently, the acceptable latency for access, metro, and national network services is 1 millisecond, 5 milliseconds, and 20 milliseconds, respectively.
In addition, hyper-converged data centers will be needed to fully unleash AI computing power. By adopting an advanced hyper-converged architecture, Wang said, data center networks would be able to address general-purpose computing, storage, high-performance computing, and AI computing requirements. When coupled with 800GE high-speed interconnection, this will significantly increase return on investment. With explicit congestion notification algorithms and network scale load balancing algorithms, lossless networks with 85% higher IOPS and AI cluster networks that increase training efficiency by 20% are possible.
Last but not least, telecom large models would be needed to make networks more autonomous and give them self-optimization capabilities. Current networks with high levels of automation and digitalization are expected to soon incorporate new intelligent functions that will make them more autonomous. Telecom large models can accelerate this process to develop L4 autonomous driving networks (ADNs) that are intent-driven and support human-computer interaction and self-optimization. These models are already allowing engineers to manage twice as many equipment sets as they could before.
Wang stressed that ultra-broadband is critical infrastructure that will turbocharge digital economic growth. He called on different ecosystem players to work together to provide policy support and accelerate business innovation, product application, and ecosystem development. By working together, Wang concluded, the ultra-broadband industry will continue to race forward, maximizing digital productivity so that more people and organizations will benefit from digital services.
A couple of international technology upgrades and a couple of regional infrastructure projects: … [visit site to read more]
