Indian operator Vodafone Idea (Vi) has expanded its strategic partnership with tech giant Ericsson to modernise its postpaid services while supporting its ongoing network expansion across the country.
Since 2024, Ericsson has deployed new 5G and 4G sites, layer additions on existing sites and HPSC (high-performance small cell) towers across ten circles.
Ericsson says it will continue to strengthen Vi’s network footprint through deployment and integration of new network sites, capacity augmentation, and coverage expansion. These efforts will lead to enhancing indoor coverage, improving data capacity, and supporting Vi’s ongoing efforts for expanding 5G and 4G connectivity.
Also, building on the successful migration of hundreds of millions of Vi prepaid subscribers to Ericsson Charging in 2023, Vi has now chosen to deploy cloud-native Ericsson Charging to support and expand its postpaid subscriber segment and deliver innovative postpaid offers.
This deal expands Ericsson’s existing footprint in Vi’s prepaid subscriber segment to include the postpaid business as well, making Ericsson a major pan-India supplier of online charging solutions for both prepaid and postpaid customers.
The new agreement also empowers Vi with a selection of new Ericsson Telco IT AI Apps, giving it greater control and flexibility over its charging platform and ensuring it can deliver reliable, efficient and future-proof services to its subscribers. Vi will leverage AI applications including Anomaly Detection for Charging Applications, Order Fallout Detection and Prediction, Capacity Forecast for Telco Cloud Stack and Intelligent Usage Analysis for Charging to enhance service delivery, improve customer experience, and drive efficiency.
Ericsson says its Convergent Charging System will enable real time charging for voice, VOLTE, SMS and data services across consumer and enterprise businesses. The new system will be more flexible, scalable and cost efficient and will allow Vi to launch new services faster. The upgrade will not only improve operational efficiency and customer experience but also help prepare Vi’s network for 5G standalone.



