Airbus to Build 100 Satellites for Eutelsat’s OneWeb LEO Expansion


News

The satellites will be built at Airbus’ facility in Toulouse, with production set to begin in 2026

Airbus Defence and Space has been awarded a contract by Eutelsat to expand its OneWeb Low Earth Orbit (LEO) satellite constellation. The contract will see Airbus build the first 100 satellites of the extension, with deliveries expected to begin at the end of 2026.

Airbus has previously manufactured the current OneWeb fleet, and the company is now set to continue its role in supporting Eutelsat’s efforts to enhance and expand its satellite services. Alain Fauré, Head of Space Systems at Airbus, commented: “We are committed to the successful continuation of the OneWeb constellation and to keep serving the business of Eutelsat as we have done over the past decades.”

The new satellites will offer several key technology upgrades, including integration with 5G networks and improved compatibility with Europe’s planned IRIS2 multi-orbit constellation, which is expected to become operational in 2030. This expansion aligns with Eutelsat’s strategy to grow its LEO capacity in response to increasing demand for global connectivity.

“We are relying on our long-standing partner, Airbus, to begin building the first batches of the Next Generation of our OneWeb LEO constellation, which will ensure we deliver continuity of service of the existing constellation with enhanced service features, as we move towards an architecture in line with the European IRIS2 constellation in 2030. Our in-market experience shows us that the appetite for low Earth orbit capacity is growing rapidly, and we are excited to embark on the next stage of our journey to satisfy that demand,” added Eva Berneke, CEO of Eutelsat in a press release.

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Also in the news:
Softbank to invest $100bn in US AI
Japanese telcos unite to strengthen disaster response
BT’s network wrapped reveals how Brits connected with the biggest cultural moments of 2024

Softbank to invest $100bn in US AI


News

The cash injection follows a $50 billion investment in 2016

SoftBank Group, led by CEO Masayoshi Son, has announced plans to invest $100 billion in the US over the next four years, a move that will focus on advancing AI and its related infrastructure. This investment aims to create 100,000 new jobs.

Son made the announcement alongside President-elect Donald Trump, who praised the deal as a strong sign of confidence in the future of the US economy. Trump said that the investment shows “monumental confidence in America’s future.”

Trump welcomed the new investment as part of his broader strategy to boost the US economy and tackle inflation in his second term. “It will help ensure that artificial intelligence, emerging technologies and other industries tomorrow are built, created and grown right here in the USA,” he continued.

The new pledge echoes a similar commitment made in December 2016, when Son promised a $50 billion investment and 50,000 jobs. While that money was deployed, the impact on job creation was unclear.

Although the $100 billion is set to be deployed over the next four years, the funding sources remain uncertain. SoftBank reported $27 billion in cash reserves as of September 30, and the company’s Vision Fund 2 still has $3 billion left to invest. It’s also possible that SoftBank could use funds from its recent acquisition of chipmaker Arm Holdings to help support this ambitious pledge.

This year, SoftBank also invested $960 million in Japanese AIto upgrade its computing infrastructure to deliver a Generative AI  platform in the Japanese language. Over the next two years, SoftBank will purchase GPUs (graphics processing units) from US based chip company Nvidia, using them to train and power its own large language models (LLMs), and then loan access to them to other firms.

Join us at next year’s Connected America, 11-12 March in Dallas. Get discounted tickets here!

Also in the news:
Congress boosts funding for drive to replace Chinese equipment
BT’s network wrapped reveals how Brits connected with the biggest cultural moments of 2024
Talking the language of sustainability

Talking the language of sustainability


Interview

Ahead of the recent World Communication Awards, we spoke with Sandra Klackenborn, Head of Sustainability at Arelion, to discuss the growing energy challenge and how the industry must do more to tackle the issue collaboratively

The growing energy challenge

With networks spanning hundreds or even thousands of miles, it is no surprise that energy consumption has always been a key concern for telcos when it comes to sustainability. Operating these massive networks not only generates a significant carbon emissions footprint, but also incurs a huge energy bill – both of which will only grow further as data demand increases and network density increases.

As a result, making these networks more energy efficient and sustainable is a huge focus for telcos like Arelion, which view the issue as both an environmental and financial imperative.

“Energy is such an interesting area. It’s a melting pot of issues,” explained Sandra Klackenborn, Head of Sustainability at Arelion. “You have concerns about energy costs, the challenge of sourcing renewable energy, and, of course, you have the environmental impact. These are all important topics that we focus on here at Arelion.”

Innovation to the rescue?

With data usage continuing to climb, energy costs sky high, and additional infrastructure being deployed every day, it can feel like telcos are fighting a losing battle against the energy curve.

In reality, however, innovation related to energy efficiency has proven surprisingly resilient in minimising the growth of network energy demand year-on-year.

“Improved energy efficiency can be somewhat built into the equipment upgrade cycle,” explained Klackenborn. “We are in an industry where technology moves really, really fast and things evolve all the time. For us to be able to provide the quality of data transfer that our customers expect from us, we need to develop and deploy more advanced technology, which, of course, is more energy efficient.”

“In our experience, we have been able to really curve that energy consumption, keeping it relatively flat despite ever growing demand,” she added. “In the ever-growing need for data capacity, this focus is important to keep striving for.”

Of course, regularly upgrading your hardware for better efficiency carries its own sustainability burden. The materials used to build these new components are finite and harvesting them can be carbon emission intensive.

As such, Arelion seeks to safeguard these natural resources by repurposing, reusing, and recycling old equipment wherever possible.

“We try to circulate the components we dismantle into a second life internally or resell to an external partner, so the resources can be utilized for as long as possible before being recycled back into original material,” explained Klackenborn, noting that circularity was a key element of the company’s sustainability approach.

Better understanding your sustainability footprint

At the heart of winning the technological race against an ever-growing energy demand is an increasingly precise understanding of exactly where your energy usage is coming from. Network infrastructure (both fixed and mobile) typically accounts for around three-quarters of a telco’s energy consumption – making it the prime candidate for improved energy efficiency – but granular data of each component’s energy footprint is a relatively recent development.

“Today, we probably have more data available than ever before, in terms of understanding, seeing, measuring, and predicting our sustainability footprint,” explained Klackenborn. “We know exactly how much energy a certain piece of technology consumes or how it transfers data.”

Beyond allowing for more targeted equipment refreshes, the wealth of data also allows for a much more accurate forecasting of energy consumption.

“There are the cost savings, of course, but in many ways the main driver behind this data is stability,” said Klackenborn. “It’s really important to know what your electricity bill will be for the next few years – that’s a really underrated benefit of measuring your sustainability footprint more carefully.”

The trouble with sustainability metrics

But while more data is available than ever before, collating and communicating it effectively, both internally and externally, remains a challenge. Sustainability metrics are far from standardised, making collaboration between telcos and partners far more complicated.

“It’s not always the easiest assignment to translate all the data into something as broad as a sustainability value, if you will,” said Klackenborn. “Sustainability is very difficult to report on accurately, particularly across different industries. With so much varied data, there is always a certain level of interpretation with top-level figures. While there are some standards, most companies are reliant on their own metrics to measure performance. That makes it very difficult to compare and share learnings.”

Regulations surrounding sustainability reporting, such as the European Sustainability Reporting Standards (ESRS), are gradually helping to build usable frameworks, but there is still much work to be done.

“Currently, a lot of the reporting regulations don’t require you to break down the figures,” said Klackenborn. “For example, I don’t actually know exactly how much CO2 is generated at our colocators or per external site. If I had that information, I could make better decisions on how we can work together. We could discuss the topic in more detail and so better learn from each other.”

A team effort to build a greener future

Ultimately, making the telecoms sector more sustainable and energy efficient is a collaborative effort, requiring the formation of effective partnerships across borders.

“The focus for us is very international and collaborative when it comes to sustainability,” said Klackenborn. “There is a really strong awareness that we can’t do this by ourselves. We are part of a value chain and a bigger ecosystem. After all, our Scope 2 emissions are someone else’s Scope 3.”

“At Arelion we have the goals of achieving Net Zero carbon emissions for Scope 1 and Scope 2 by 2030, and for Scope 3 no later than 2040. To do this, we need to make sure we’re joining hands internally as well as across borders with other companies. Sustainability is everybody’s business,” she concluded.


Arelion were proud to sponsor the The Sustainability Award at this year’s World Communication Awards. Check out the full list of winners here.

This week’s top stories from across the pond


News

Here’s a look at the five biggest stories over the last week from our sister publication, Broadband Communities

A partnership between T-Mobile and Starlink can move ahead with providing supplemental cell service from space following approval from the FCC, and the industry applauds the latest digital equity grant approvals and passage of the ACCESS Rural America Act.  

T-Mobile and Starlink score a win with the FCC
The Federal Communications Commission (FCC) has approved an application from SpaceX that will allow Starlink and T-Mobile the ability to provide supplemental cell service from space. 

NTIA announces another string of digital equity grant approvals
Federal authorities have approved a string of State Digital Equity Capacity Grant Program applications, following up a busy November for the NTIA. 

Industry applauds Senate approval of ACCESS Rural America Act
Telecommunications industry leaders are applauding the passage of the ACCESS Rural America Act in the U.S. Senate. 

Which states are excelling and falling short on telehealth access?
Here’s where some state plans are excelling, and others are falling short. 

How AI can optimize network construction
Find out how AI is changing the game and addressing some of the challenges facing network construction, like human error and a labor shortage. 

 Join us at next year’s Connected America, 11-12 March in Dallas, Texas. Get discounted tickets here!

Indonesian mobile market shrinks as XL Axiata combines with Smartfren


News

The deal comes with a price tag of $6.5 billion

Having been in discussions since May this year, Indonesia’s third- and fourth-largest telcos, XL Axiata and Smartfren, have finally agreed to merge their operations.

The deal, valued at around $6.5 billion, will see both parties take a 34.8% stake in the merged entity, with the remaining 30.4% stake being traded publicly.

Axiata will receive roughly $400 million as part of the deal.

The new company will be called PT XLSmart Telecom Sejahtera Tbk, or XL Smart for short, and will command a market share of roughly 27%, based on figures from September.

“We are excited to bring our expertise to XLSmart, combining two complementary and solid businesses to form a strong telecommunications operator uniquely positioned to meet the evolving needs of customers across all key segments. XLSmart will be a powerful platform to deliver enhanced connectivity, foster digital inclusion, and bridge the digital divide for communities across the country. XLSmart’s priorities will be on ensuring a stable market environment, maximising merger synergies and driving profitable growth,” said Vivek Sood, Group Chief Executive Officer and Managing Director of Axiata.

“We are confident that XLSmart will be well-positioned to thrive in Indonesia’s dynamic digital economy. Ultimately, we aim to unlock lasting value and benefits for all our stakeholders, including shareholders, customers, employees, and Indonesia as a whole,” he added.

Assuming typical regulatory clearances, the deal is expected to close in the first half of next year.

Keep up to date with the latest international telecoms news by subscribing to the Total Telecom daily newsletter 

Also in the news:
IBM and Samsung poised to win £900m Emergency Services Network contract over BT
IoH and Nokia team up for Indonesian 4G and 5G expansion
Cubic Telecom and Skylo partner for satellite capabilities for vehicles

AST SpaceMobile and Vodafone ink long-term agreement to boost global connectivity 


News 

The agreement will allow Vodafone to offer space-based cellular broadband in both its home and partner markets 

AST SpaceMobile has entered into a long-term commercial agreement with Vodafone to provide global broadband access in underserved areas, enabling users to access broadband services directly through their phones. 

Under the agreement, Vodafone will incorporate AST SpaceMobile’s space-based cellular broadband services into its home markets and offer these capabilities to other operators through its ‘Partner Markets’ program.    

Vodafone has been a key investor and technology partner for AST SpaceMobile since 2018, contributing to several technological breakthroughs, including the first space-based voice call using an unmodified smartphone in April 2023. Additional successful trials included achieving 4G download speeds exceeding 10 Mbps from space in June 2023 and 5G voice call from space in September 2023 

AST SpaceMobile also reached download speeds of over 20 Mbps in later tests. 

Vodafone’s first order for the BlueBird gateway is a key step in AST SpaceMobile’s network rollout. The gateway will connect AST SpaceMobile’s satellites to Vodafone’s existing network, providing broadband access to users outside of traditional coverage areas. 

AST SpaceMobile currently has five of its first generation of BlueBird satellites in low Earth orbit, Thess satellites currently provide coverage across the US and in ‘select global markets’The next-generation BlueBird satellites – 17 of which are currently being built – will have larger antennas, providing much higher capacity and speeds. These new satellites are expected to reach data speeds of up to 120 Mbps, supporting services like voice, data, and video. 

AST SpaceMobile’s growth in 2024 has been supported by investments from AT&T, Verizon, Google, and Vodafone, as well as new contracts with the US government. The company now has agreements with over 45 mobile operators worldwide, reaching about 2.8 billion subscribers. Key partners include AT&T, Verizon, Rakuten Mobile, Orange, and MTN. 

Major investors like American Tower, Cisneros Group, and Bell Canada also support AST SpaceMobile. 

Join us at next year’s Connected America, 11-12 March in Dallas, Texas. Get discounted tickets here! 

Also in the news:
World Communication Award winners 2024
TalkTalk faces mounting losses amid rescue efforts
World Communication Award winners 2024
 

Indosat Ooredoo Hutchison Honored with Best Digital Transformation Award at World Communication Awards 2024


Press Release

Jakarta, December 11, 2024 — Indosat Ooredoo Hutchison (Indosat or IOH) proudly announces its recognition as the winner of the Best Digital Transformation Award at the prestigious World Communication Awards 2024. This accolade underscores the company’s groundbreaking efforts in redefining its role from a traditional telecommunications provider to an AI-driven technology leader in Indonesia’s digital landscape. The award was received by Steve Saerang, Senior Vice President – Head  of Corporate Communications Indosat Ooredoo Hutchison, during the award ceremony held in London.

The World Communication Awards, regarded as a benchmark of excellence in the global telecommunications industry, celebrate outstanding achievements and innovations that drive progress in the sector. Indosat’s digital transformation journey stood out among top global contenders for its visionary strategies, seamless technological integration, and dedication to customer excellence.

Vikram Sinha, President Director and Chief Executive Officer of Indosat Ooredoo Hutchison, stated, “This recognition is a testament to the relentless efforts and innovative spirit of the entire Indosat team. Our journey from a telco to a techco is driven by a singular focus on delivering a ‘Marvelous Experience’ to our customers. This award reflects our commitment to empowering Indonesia through cutting-edge technology and customer-centric solutions. As we look to the future, we remain dedicated to pushing the boundaries of innovation and contributing to the digital transformation of Indonesia.”

Rob Chambers, Managing Director at Terrapinn, praised Indosat Ooredoo Hutchison for its exceptional transformation journey, “Indosat Ooredoo Hutchison’s transition into a tech-driven powerhouse showcases a bold vision executed with precision. Their customer-centric strategy has yielded remarkable results, setting a new benchmark for the industry. IOH’s journey is an inspiration to the global telecom sector.”

This recognition at the World Communication Awards 2024 reaffirms Indosat’s commitment to innovation, excellence, and customer satisfaction. Indosat is determined to build on this success by introducing transformative solutions and setting new industry standards.

The transformation taken by Indosat is part of a bold move that aimed to integrate the network infrastructure and its operations. This transformation was not only about achieving quality targets but also about redefining the company’s position from a traditional telecommunications provider to a technology-driven enterprise. Leveraging autonomous transformation as the backbone of its strategy, Indosat successfully laid the foundation for what it terms a “Marvelous Experience,” ensuring a stable and consistent platform for innovation and growth while elevating customer service standards.

A cornerstone of this transformation was the creation of a central data repository, or a big data lake, designed to serve as a single source of truth for decision-making. Indosat implemented advanced technologies to streamline operations, significantly reducing service quality alarms and expediting problem identification and resolution. These technological advancements have redefined operational efficiency and paved the way for unparalleled service reliability.

Indosat’s transformation was deeply rooted in its commitment to its customers, encapsulated in the concept of “Marvelous Experience.” This holistic approach interwove improvements across various touchpoints, enhancing not only customer interactions but also the experiences of employees, partners, and the brand itself. By adopting AI-powered tools to analyse Quality of Experience (QoE) and customer satisfaction (CSAT), Indosat enabled proactive measures to safeguard and enrich the end-user experience. This approach resulted in a ground-breaking and a noticeable uplift in customer satisfaction, setting new benchmarks in service delivery across the industry.

Operational excellence was another pillar of Indosat’s transformation. The unification of its Network Operations Center (NOC) and Service Operations Center (SOC) marked a significant milestone in process optimization and automation. By harnessing the power of AI and data analytics, Indosat ensured that its operations were not only efficient but also aligned with its overarching mission to deliver seamless, innovative services to its customers.

As Indosat Ooredoo Hutchison continues to push boundaries in digital transformation, it remains steadfast in its vision to lead the industry with groundbreaking solutions that empower lives, drive economic progress, and ensure a sustainable digital future.

 

World Communication Award winners 2024

 Held last night at The Marriott, Grosvenor Square, in London, the 26th World Communication Awards were a huge success!

On behalf of the judges, we would like to congratulate all of the incredible winners.

 

AI Excellence Award

Amdocs – Amdocs amAIz

amAIz is a Gen-AI platform specifically designed for telco operations, combining LLMs from multiple providers to offer embedded copilots, GenAI agents, and numerous telco-specific use cases. This includes TelcoGPT, a natural language processing model trained on telco-specific data, helping support both network operations an customer-facing applications.

 

Best Digital Transformation Programme

Indosat Ooredoo Hutchison – Network Operation Autonomous Transformation

Following the merger of Ooredoo and Hutchison 3 Indonesia in 2022, Indosat Ooredoo Hutchison has been on a mission to transform from a telco to a techco. Leveraging AI, big data, and automation, IOH has delivered a network providing faster, more reliable connectivity for customers across the country.

 

Best Network Transformation Initiative

Orange Wholesale – Orange Disaggregated Open Switch

The introduction of Orange’s Disaggregated Open Switch has seen the company move from closed hardware to open software, marking a significant step in the company’s network virtualization evolution. With major gains in efficiency, flexibility, and control, the shift is already having a major impact for wholesale and B2B customers.

 

Best Operator in a Growth Market

Jazz

Operating in Pakistan, the world’s fifth most populous country, Jazz has taken a holistic approach to both expanding the availability of high-quality connectivity and supporting customers on their digital journey. Most prominently, this includes operating the country’s largest mobile banking platform and a microfinance bank to support small businesses, as well as various initiatives to promote digital equality.

 

Best Wholesale Operator

Bayobab Group

Bayobab Group has swiftly emerged as Africa’s premier wholesale operator over the past 18 months, rapidly diversifying and expanding its service portfolio across the nine African markets in which it operates. Demonstrating impressive growth and expanding across borders at a massive scale, Bayobab is having a major impact on the African continent’s digital transformation.

 

CEO of the Year

Timotheus Höttges, CEO of Deutsche Telekom

A telecoms superstar, Deutsche Telekom’s Tim Höttges needs little introduction. Under Höttges leadership over the past decade, Telekom has become world leader in telecoms innovation, expanded further into numerous international markets, and provided high-quality connectivity and customer service for millions of people. Höttges has proven himself time and time again to be an exceptional leader highly worthy of recognition.

 

Connected Communities Award

HFCL Ltd.

HFCL is having a major impact on rural Indian communities through the deployment of public Wi-Fi networks as part of the Prime Minister’s WiFi Access Network Interface scheme. These networks are helping to bridge the digital divide, boosting local economies, and reducing reliance on urban centres.

Deployments so far have demonstrated profound user adoption and community engagement, providing a framework for even more widespread rollouts of public Wi-Fi.

 

Crisis Response Award

VEON and Kyivstar

In the wake of the ongoing Russian invasion of Ukraine, Kyivstar have had to deal with many challenges over the past year – not least reinforcing their network’s shattered energy supply and dealing with an enormous cyberattack. Despite this, the operator continues to support customers at scale both at home and abroad, as well as announcing a $1 billion investment plan to support Ukraine’s digital future.

 

Enterprise Service of the Year

Telstra & Ericsson – Telstra Dedicated Networks – Industrial (TDN-I)

Telstra’s Dedicated Network – Industrial (TDN-I) service utilises Telstra’s existing Ericsson-based public 4G and 5G radio network, coupled with Ericsson’s Private 5G core to provide managed private network services. This offers enterprise customers a more flexible deployment option with lower TCO, and is already finding huge success in sectors including mining, utilities, ports, a healthcare.

 

People & Culture Award

Telkomsel – Polaris

Telkomsel’s Polaris programme encourages employees to ‘Explore, Connect, and Make Impact’ within their organization, promoting internal collaboration and discussion through numerous platforms, including Polaris IdeaSpark, Polaris Talks, and Polaris Academy. Combined, these projects have created a framework for developing innovative ideas into viable commercial opportunities.

 

The 5G Award

Jio Platforms

Jio’s highly impressive rollout of 5G Standalone covered over 8,000 cities with the new technology in less than 150 days, immediately giving customers access to higher speeds, lower latency, and greater capacity. The deployment, which uses a wide range of homegrown technology, has immediately put India among the 5G technology frontrunners on the global stage.

 

The Access Innovation Award

Cohere Technologies & Vodafone 

Cohere Technologies’ transformative Universal Spectrum Multiplier (USM), a MU-MIMO software solution doubles the utilization of spectrum resources across 4G and 5G networks without any changes to handsets, radios, or antennas. Working with Vodafone, Cohere has shown its Open RAN USM to improve congested FDD bands (low band) by over 50%.

 

The Beyond Connectivity Award

PLDT & Smart

PLDT and Smart are supporting the Philippines’ agricultural sector and micro, small, and medium-sized enterprises (MSMEs) – sectors of the economy that have long suffered from the digital divide. Their ‘eBizNovation’ project has trained 21,704 MSMEs trained on digital entrepreneurship and e-commerce, while their FarmSmart platform has supported 15,990 farmers supported through digital trainings and access to market.

 

The Cloud Award

Rakuten Symphony – Rakuten Cloud

Rakuten Cloud by Rakuten Symphony continues to go from strength to strength, offering a unified solution for the complexities of 5G and Edge deployments, providing intelligent infrastructure and automation. The platform allows provisioning time to be reduced from days to less than an hour, with capex and opex savings of up to 30%.

 

The Cyber Security Award

Ericsson Enterprise Wireless Solutions – NetCloud SASE 

Ericsson Enterprise Wireless Solutions NetCloud SASE enhances the simplicity of enterprise-class network security by integrating cellular, SD-WAN, and security in a unified platform. The platform offers a zero-trust foundation capable of being provisioned in just six minutes.

 

The Future Award

SK Telecom, NTT, NTT DOCOMO & Nokia – AI-native Air Interface

The companies have closely collaborated to develop and test an AI-AI, an interface that will give radios the ability to learn from one another and their environments. Results showed that AI-based pilotless transmission can achieve an average throughput gain of up to around 30% compared to a conventional 5G system.

 

The Platform Award

Singtel – Singtel Paragon 

Singtel’s Paragon Platform brings together multiple silos of systems, including 5G, edge computing, IT/BOSS, and cloud, in a single unified platform. This dynamic orchestration is helping customers to develop and manage a wide variety of 5G use cases, from drones to augmented reality.

 

The Satellite Telecoms Award

Telefonica Global Solutions

Telefonica Global Solutions have shown a wealth of satellite innovation in the last 12 months, from combining LEO and GEO solutions in the Galapagos to integrating Lynk’s Sat2Phone technology in Argentina. The company continues to exhibit strong growth, backed by impactful partnerships with Starlink and OneWeb.

 

The Social Contribution Award

Hormuud Telecom 

Operating in an extremely challenging environment impacted by drought and humanitarian crises, Hormuud Telecom continues to go above and beyond for its customers in Somalia. Hormuud has pioneered numerous projects supporting humanitarian efforts and local communities, including education initiatives and financial literacy programmes, all while continuing the expand the availability of high-quality mobile infrastructure.

 

Startup of the Year 

DC Smarter – DC Vision  

After a competitive pitching competition by ten shortlisted startups, DC Smarter emerged victorious in the Startup of the Year category. Their DC Vision solution leverages augmented reality and digital twin technology, allowing staff to visually take inventory of data centre assets, access asset details, and receive real-time training.

 

The Sustainability Award

Ericsson – RAN Deep Sleep (DS) Automation 

Ericsson’s RAN Deep Sleep (DS) Automation allows 5G radios to be turned off or run in low-power mode when not in use, optimising energy consumption for the network. This innovation, already live in over 80,000 cell sites in numerous markets, can result in energy savings of 70–80% per site, resulting in significantly lower carbon emissions and cost savings for operators.

 

Total Experience Award

e& 

e&’s prioritization of customer experience has been obvious this year, establishing a Customer Experience Department and creating the ‘CX Change Factory’ to ensure escalated customer concerns are resolved. This CX Change Factory systematically catalogues and addresses the root of every customer concern, resulting in a total reduction of recorded complaints by 60% over 12 months.

 

Woman in Telecoms Award

Josephine Sarouk, Bayobab Group 

Josephine Sarouk, the Managing Director of Bayobab Nigeria has been instrumental in acquiring critical operating licenses, commissioning the largest fibre optic project in Nigeria, and significantly enhancing connectivity for various stakeholders. Her leadership and focus on the personal growth of her team were highly praised by the judges, describing her as ‘an inspiration for women aspiring to a career in telecoms’.

 

NetIX Hits a New Record of 4 Tbps Internet Exchange Traffic

NetIX, a global internet exchange platform under the Neterra Group, has achieved a new record, reaching 4.02 Tbps of traffic through its network.

At the start of 2024, NetIX had surpassed the 2 Tbps threshold. Within five months, its clients increased their traffic by an additional 1 Tbps, placing it 13th among the largest Internet Exchange Platforms (IXPs) globally by traffic. With its new record of 4 Tbps, NetIX now ranks within the prestigious top 10 global IXPs.

NetIX continues solidifying its position as a key player by consistently expanding its network and welcoming new members. To date, the company’s network connects over 220 data centers across more than 100 cities, aggregating and combining traffic from over 50 other Internet exchange platforms through its Global Internet Exchange (GIX) service.

“We are proud to announce this record-breaking achievement of 4 Tbps traffic on our platform,” said Deian Belev, Senior Product Manager of Connectivity and NetIX at Neterra. “This milestone reflects the trust and collaboration of our members and our unwavering commitment to delivering high-quality connectivity and value to our customers.”

The rapid growth of NetIX demonstrates the increasing global demand for efficient, innovative, and scalable connectivity solutions. For years, Neterra’s platform has provided its members with faster connections, improved performance, reduced latency, and significant cost optimization for global connectivity.

IBM and Samsung poised to win £900m Emergency Services Network contract over BT 


News 

The news comes after BT signed a separate ESN contract last week 

IBM and Samsung are set to secure a £895m contract to deliver user services for the UK’s new Emergency Services Network (ESN), leaving BT and its Italian partner Leonardo out of the deal, according to a recent Telegraph report. 

The Home Office’s decision marks a key step in the long-delayed and over-budget ESN project to modernise communication systems for police, fire, and ambulance services in the UK. 

BT had been considered a frontrunner for the contract, which includes managing emergency responder accounts, supplying devices, and developing “push-to-talk” functionality. However, industry sources suggest concerns over awarding multiple contracts to BT may have influenced the decision.  

Just last week, the UK incumbent won a £1.29 billion contract to provide the ESN’s network infrastructure. 

The ESN project has faced significant challenges, including Motorola’s controversial departure in 2022 after a clash with regulators over alleged overcharging. Since then, the Home Office has struggled to replace the user services provider, which has led to delays and escalating costs. 

IBM’s selection brings fresh momentum to the ESN but raises questions about whether it can navigate the programme’s long-standing technical and operational challenges. These include integrating commercial mobile networks with the bespoke ‘push-to-talk’ functionality critical for first responders. With delays and cost overruns already eroding confidence in the programme, the spotlight is on IBM to deliver where others have struggled. The company’s ability to manage these hurdles effectively will be critical to restoring faith in the ESN’s vision of a modern, cost-efficient emergency services network John Black, the ESN’s programme director, is notably a former IBM executive, and will be in charge of overseeing the transition to the new providers. 

“All commercial contracts are procured in line with government rules which are designed to ensure the best value for taxpayers and fair competition, said a Home Office spokesperson.  

Both BT and IBM have declined to comment. 

Keep up to date with the latest international telecoms news by subscribing to the Total Telecom daily newsletter 

Also in the news:
New European Commissioners set sights on bloc’s international competitiveness
Namibia halts Starlink operations amid licensing dispute  
Deutsche Telekom replaces Huawei kit in new Nokia deal