Subex to upgrade Ethio Telecom’s fraud management system

The long-awaited launch of services by Ethiopia’s new mobile operator Safaricom Ethiopia is due to take place this month. Meanwhile, state-owned incumbent operator Ethio Telecom is continuing to upgrade its offering. The latest improvement involves a new fraud management system to replace the operator’s legacy system.

In this case it’s Indian company Subex, which describes itself as a pioneer in driving AI-led digital trust, that has been selected by Ethio Telecom to deploy a fraud management solution built on Subex’s AI orchestration platform, HyperSense.

This new solution will replace Ethio Telecom’s existing legacy fraud management system, enabling the company, Subex says, to move from a traditional rules-based approach to an AI-first approach. This approach will, in turn, enable the operator to detect new and unknown threats in real time.

The Subex system, which leverages AI in every step of the fraud management process, will allow Ethio Telecom to bring in enhanced accuracy, coverage and time-to-detect. These capabilities will, in turn, enable the operator to adopt a proactive approach to combatting risks such as SIM box, spoofing, SMS frauds, roaming frauds, subscription frauds, device frauds, mobile money risk and credit risk management. Ethio Telecom has already deployed a business assurance system from Subex, so will now be able to consolidate its revenue assurance and fraud management approach to ensure the breaking down of silos and enhance operational efficiency.

With Subex’s fraud management solution on HyperSense, Ethio Telecom will be able to improve fraud coverage across its various business lines, leverage explainable AI capabilities to enhance customer experience, and make quick, data-driven decisions with advanced visualization and dashboarding capabilities. It will also be able to cater to new business requirements thanks to the system’s scalability and elasticity, and benefit from rolling upgrades – meaning it will eliminate long and expensive upgrade cycles. Finally, says Subex, it can reduce TCO with open-source components and a low hardware footprint.

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Giganet teams up with Neos Networks to support new fibre rollout


News

The deal will see Neos provide Giganet with backhaul and data centre connectivity as the latter prepares its fibre-to-the-premises (FTTP) rollout to the South of England

Today, Dark Fibre player Neos Networks has announced a new partnership with Giganet, aiming to support the ISP’s burgeoning FTTP rollout with backhaul and data centre services.

Giganet currently offers customers access to its gigabit services through a variety of network providers, including Openreach and CityFibre, reaching millions of homes across the UK. In fact, earlier this year, Giganet announced that they had extended their partnership with CityFibre, thereby making their services available to customers across the entirety of CityFibre’s UK network.

However, last year Giganet announced they would also be rolling out their own FTTP network directly, investing £250 million to cover underserved areas of Hampshire, Dorset, Wiltshire, and West Sussex.

In total, the company hopes to reach 300,000 premises with full fibre over the next four years, with its core network and first four exchange rings set to be live by the end of 2022.

As this new network grows, it will need additional backhaul capacity and support – something that Neos, with its 550 unbundled exchange network, is well positioned to provide.

“Neos Networks rose to the challenge of providing us with resilient and high capacity backhaul circuits across a wide range of exchanges as well as our core data centres,” explained Matthew Skipsey, Chief Technology Officer at Giganet. “Using Neos Networks, we have been able to secure connectivity to our points of presence faster than expected, initially enabling each of our first four regional rings with resilient 100Gb/s backhaul. This means our south coast roll-out is progressing at pace.”

This network expansion project will see Neos support Giganet to deliver a more than tenfold capacity increase.

“Both Neos Networks and Giganet have adopted a collaborative approach to this relationship. This has resulted not only in solutions being delivered faster than ever, as the Giganet network grows, it also gives us the ability to transition connectivity between points of presence without any disruption,” explained Sarah Mills, Chief Revenue Officer at Neos Networks. “There is no doubt that by working in partnership with alternative network providers, like Giganet, UK residents will benefit from a better, faster, and more resilient connectivity.”

Giganet’s Matthew Skipsey will be speaking on a panel focussing on enabling the creation of smart places at this year’s live Connected Britain conference. Check out the rest of the agenda here and join us live on September 20–21

Also in the news:
Singtel mulling the sale of cybersecurity firm Trustwave
CityFibre undergoes colourful rebrand
Vodafone offloads Hungarian unit for €1.8bn

Free or Foe?

Free or Foe?

“How much is this going to cost me?” 

If telecommunications sales representatives had a dollar every time they heard that question from a lead, they would have enough money to never work again. However, it can be tricky to have a set price for solutions in the telecom industry because there is no one size fits all solution for all businesses.

A solution we have heard allows telecom resellers to ‘dodge’ costs when launching their business is free PBX softwares. Resellers believe they can avoid fees and start generating leads as soon as possible. Unfortunately, a ‘free’ PBX software can only last so long and may eventually cost you more. 

A previous blog post covered how non-paid PBX softwares are not entirely free. We discuss how once you invest in a solution, it is not easy to uproot it to another. Read how this PBX Tree Analogy is so Good, You WOOD Not Believe It and learn what we mean. (Now, are you picking up on the tree pun? 😏)

Before we get ahead of ourselves, what is a free PBX software?

FreePBX is an example of a free PBX software, “the world’s most popular open source IP PBX, gives users the tools to build a phone system tailored to their needs.” The software is free to download and equipped with all the basic elements needed to build an IP phone system. However, for additional features and functionality, users must pay. 

How is this possible? The power of non-paid PBX softwares comes from a global community of developers. They ensure the software remains highly compatible and customizable with all leading features. They say it’s scalable to build your business on a budget. But as companies begin to grow, they quickly outgrow the solution. 

Common Problems

As companies flourish, they quickly realize that they are held back by the lack of expandability of these platforms. If you are not an experienced developer, it is hard to take the open-source platform and add your own solutions. So, you are stuck waiting for the community of developers to do it for you.

Another problem we have heard users face is the support aspect. Although the solution is free, users can access support in three ways. 

  1. Post your question on a forum. The forum is typically very active; therefore, community members can receive responses quickly. Although, you will be troubleshooting the issue on your own.
  2. Visit a free PBX software wiki, where you can access full documentation, including installation, administration manuals, and troubleshooting techniques.
  3. Contact an external support provider and pay.

Last but not least is the purchase of upgraded licenses. A huge downside to non-paid PBX softwares, is that there are not many options for purchasing or upgrading licenses. For example, users can either choose to buy a 1-year or 25-year increment. There is a noticeable difference in price between the two! For many, that might not be an issue, but it could deter smaller or newer businesses.

These three common problems are extremely unfortunate because the beautiful part of selling telecommunication solutions is you do not need to be a developer! When you partner with an experienced provider, they do all the heavy lifting for you. Providers are equipped with teams of expert engineers ready to solve (and prevent) issues as they arise (before they occur). That way, you can focus on what you do best: selling. 

Why go the non-paid PBX software Route?

There are many reasons resellers choose to begin their telecommunications journey with a free PBX solution. 

  1. Avoid Monthly Fees
  2. Ownership of the Company 
  3. Easily Available
  4. It is Free 

Unfortunately, the word free stands for Freedom. The freedom of open source communication. There is no denying the four points mentioned above are attractive for a reseller entering the telecommunication industry. But did you know that many software manufacturers and cloud providers all offer freedom? Freedom to own your company, implement a perpetual pricing module, offer customizable solutions, and so much more? 

So, now what?

If you are asking for our advice, do it right first. Using a non-paid PBX software can only take you so far. When your customers start to demand more, you may find your back against the wall because you are not equipped to offer the latest features. To take your company to the next level and stay on par with the competition, you will need to re-root your customers to another platform with a new provider. 

The saying “You need to spend money to make money?” is prevalent in the telecommunications industry. The bargaining power of buyers is extremely high because there are so many vendors to choose from who offer similar features at different prices. 

Connect with our sales development team today, and get information on the best solution for your business. Partnering with Bicom Systems gives you access to exclusive content, materials, customizable solutions, and more! Ask us how you can build your brand’s way. 

Let’s Connect
📞 +1 (647) 313 1515
📧 sales@bicomsystems.com
💻 www.bicomsystems.com/contact-us    

Poland plans ambitious national data centre project

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Solomon Islands choose Huawei for telecom towers

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Subscribe to our FREE weekly email newsletters for the latest telecom info in developing and emerging markets globally.

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Is Vodafone about to sell its Indian tower company stake?

There are still a few caveats, but it looks as though giant operator Vodafone is getting closer to selling its stake in India’s largest mobile tower installation company after Indian news reports suggested a Canadian pension fund is considering making an offer.

The pension fund, Caisse de depot et placement du Quebec (CDPQ), is said to be in talks with Vodafone to buy its residual 21% stake in Indus Towers.

The reports emphasise that the talks are still at an early stage, though they suggest that Vodafone’s stake in Indus is valued at around 11,270 crore (more than $US1.4 billion). 

This would be quite a commitment for CDPQ as it would constitute its biggest deal to date in India, though, as India’s Economic Times points out, CDPQ has already taken big bets on toll roads and power utilities, among other sectors, in the country.

Of course Vodafone has also had talks with other potential buyers, including long-term infrastructure investors and other sovereign wealth and pension funds, but with no results so far. If Vodafone does sell its remaining stake in Indus, it would end the company’s involvement in the passive telecom infrastructure business in India.

It’s also worth mentioning that, as the largest shareholder in Indus, with about 48%, operator Bharti Airtel has the right of first refusal if Vodafone does decide to sell its stake to an external investor. Not only that, but, according to a source quoted by the Economic Times, the sale may also rely on Vodafone Idea, in which Vodafone holds a stake estimated at just over 28%, clearing its payment arrears to the tower company.

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Why the New Open RAN Principles Matter to Telecoms Innovation

This Industry Viewpoint was authored by Maria Lema, Co-Founder, Weaver Labs

With the UK quickly becoming one of the most optimal places to invest in telecoms innovation, the existing deployment model has not been effective in coordinating communication and integration within the telecoms supply chain. This lack of consensus in the industry led the government to develop … [visit site to read more]