This Industry Viewpoint was authored by Ross Flynn, Mobile Ecosystem Forum
The mobile phone has resulted in a variety of changes – some welcomed, some less so, and some have been unexpected. For example, mobile phones are contributing to a shift in how TV advertising is bought. … [visit site to read more]
In today’s hyper-connected business landscape, effective communication lies at the heart of success. In a world where businesses operate globally, collaborate remotely, and serve customers across borders, the need for seamless communication solutions has never been more critical.
This is where the strategic collaboration between Bicom Systems and Flyingvoice comes into play. In this comprehensive blog post, we dive deep into the integration benefits of Flyingvoice VoIP Phones and Bicom Systems PBXware.
By shedding light on the innovative features, applications, and advantages of this collaboration, we aim to showcase how these two industry leaders are transforming communication dynamics for businesses around the world.
The collaboration between Bicom Systems and Flyingvoice is much more than seamless integration; it’s a journey towards redefining the landscape of business communication.
It signifies a union of expertise, innovation, and shared goals – a synergy aimed at providing businesses with cutting-edge solutions to foster enhanced connectivity.
As we embark on this journey of exploring the seamless integration of Flyingvoice VoIP Phones and Bicom Systems PBXware, we’re delving into the core of what makes this collaboration beneficial.
At the heart of this transformative partnership lies Bicom Systems, a trailblazing force renowned for its contribution to the communication industry. With a reputation for innovation and excellence, Bicom Systems stands as a testament to how technology can shape the future of business.
PBXware, Bicom’s flagship solution, exemplifies the company’s commitment to user-centric design and simplified functionality. The inclusion of features like the intuitive Web UI and Easy-to-Configuration capabilities underscores PBXware’s dedication to providing businesses with tools that seamlessly integrate into their operations.
However, the true magic lies in the compatibility of PBXware with Flyingvoice IP phones. This seamless fusion between software and hardware goes beyond mere integration – it’s a realization of how technology can work harmoniously to enhance communication and drive efficiency.
While we won’t dive into the intricate technical details, let’s explore a high-level overview of the features that result from the union of PBXware and Flyingvoice VoIP Phones:
Imagine harnessing Interactive Voice Response (IVR) technology to create tailored customer experiences, coupled with call recording capabilities to ensure comprehensive call management.
It can greatly reduce call volume to customer support employees by redirecting inquiries to an IVR system which is designed to answer some of the most common questions or to issue announcements relevant to the service.
If it doesn’t help solve the customer’s problem, they can choose to be redirected to a live agent.
In the end, it still relays the relevant information to the user, but it streamlines the process to improve the experience on both sides.
The marriage of PBXware and Flyingvoice IP phones streamlines the provisioning process and enhances conference capabilities, facilitating effortless collaboration and communication.
There will no longer be a need for manual provisioning as the activation of every new phone can be done automatically, through a few clicks on a website.
This helps free up company resources to be re-distributed for an overall increase in company productivity.
It also makes conferencing easier as a new user can join the existing service in a matter of moments in order to hold a conference call.
PBXware’s voicemail and call forwarding functionalities, when combined with the capabilities of Flyingvoice IP phones, ensure that important messages and communication are never missed.
You can access your voicemail from any eligible device.
Something similar is true for call forwarding too as you can redirect a call from your deskphone to your mobile phone or any other eligible device for you to answer on the go.
To truly understand the impact of this integration, let’s explore some application scenarios across various industries:
As we conclude this exploration of the integration benefits of Flyingvoice VoIP Phones and Bicom Systems PBXware, one thing becomes evident: this collaboration is not just about technology; it’s about revolutionizing communication.
This partnership serves as a beacon of innovation, guiding businesses towards a future where communication transcends boundaries and becomes a strategic advantage.
Embrace the power of seamless integration, connect with Bicom Systems and Flyingvoice, and unlock a future where communication knows no bounds.
Mexico’s CFE TEIT and multi-orbit satellite player SES have announced the delivery of voice and data services enabled by SES’s mobile backhaul solution to 400 underserved, remote villages and communities across the country via the very high-throughput (HTS) SES-17 Ka-band satellite.
Regular readers will know that CFE TEIT (CFE Telecomunicaciones e Internet para Todos, or CFE Telecommunications and Internet for All) is the communications subsidiary of Mexico’s Federal Electricity Commission and, as its name implies, part of its purpose is to support the efforts of the Mexican government to bring greater connectivity to remote, hard-to-reach locations.
With this in mind, CFE TEIT is leveraging SES’s turnkey mobile backhaul service to deliver 2.2 Gbps to hundreds of thousands of residents living across the 400 sites. The mobile backhaul solution will enable rural communities to access 4G network services for the first time, paving the way, says SES, for mobile commerce and economic growth in the years to come.
SES says its mobile backhaul service via SES-17 and other HTS satellites is playing an integral role in delivering 4G and 5G services to users across the Americas. Over the next four years, SES points out, in both rural and urban areas across Latin America, an estimated 57 million people will access 4G or 5G for the very first time.
SES and CFE TEIT announced plans in March to deploy more than 1,100 broadband hotspots, as part of the government’s Internet for Everyone initiative, which delivers free internet access in thousands of public areas via SES-17.
Axess Networks, Viasat, Hispasat and Gilat are among the many major international names involved in enabling the CFE TEIT initiative.
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The strong desire for seamless connectivity is driving the direction of the telecommunications industry in 2023, and its influence is expected to last for many years. In this dynamic environment, providers are working hard to come up with new solutions to satisfy the growing need for fast and affordable internet services all over the UK
In an era marked by remote working and the integration of AI-driven services in business and personal lives, the demand for steadfast, reliable connectivity looms large. And the shift towards a connected future is already in progress, with the race to full fibre underway and the advent of technologies like 5G, which promise to redefine the telecom industry for years to come.
The sector’s transformation unfolds against the backdrop of a concerted drive for efficient network management and collaborative infrastructure sharing. This change isn’t just about technology progressing; it’s a crucial plan to make the industry more resilient and relevant. So, as we think about the future, a major question to consider is: will the UK become a fully connected country by the goal of 2025?
Empowering connectivity
Historically, the UK telecoms market has long been a global powerhouse, a trend that shows no sign of slowing down. Industry projections echo this sentiment, forecasting a surge from USD 34.32 billion in 2023 to an impressive USD 42.95 billion by 2028. This trajectory underscores the UK’s resolute stance as a commanding force in the telecommunications domain on the global stage.
Central to the UK’s journey is the government’s ambition to foster a new era of digital connectivity. By aiming to provide every household and enterprise with access to gigabit-capable broadband by 2025, the government envisions not only economic prosperity but also social cohesion.
The roadmap to this reality relies on full fibre digital connectivity and 5G technology, but security and resilience of the underlying infrastructure is of the utmost importance moving forward.
This effort goes beyond simply possessing advanced technology; it’s a change in society that requires being ready and able to adjust. It’s a cultural shift, a change in the way we interact, work, and live in a world that’s increasingly interconnected. This shift requires individuals, businesses, and institutions to be proactive in embracing the changes, open to exploring new ways of operating, and flexible enough to adjust to the evolving landscape.
A blueprint for transformation
A cornerstone of this transformation is the UK’s pivot to fibre optics, coupled with the impending end of the Public Switched Telephone Network (PSTN) by 2025. Guided by this ‘national switch,’ the outdated copper phone network will gracefully step aside, creating space for the introduction of full fibre connections. Although there might be small interruptions expected, the UK government and Ofcom have taken proactive steps to safeguard the interests of consumers during this significant transformation.
The benefits of this change go beyond just new technology. According to the Centre for Economics and Business Research (CEBR), moving to full fibre could bring together communities that previously had lacklustre internet. This shift could also boost the economy by almost £59 billion because it will enable people to work more efficiently. Additionally, as flexible working becomes more widespread, around a million people might be able to join the workforce again, which would create more opportunities for both individuals and businesses.
At the same time, the widespread introduction of 5G technology since 2019 has opened up exciting possibilities in the world of telecommunications. Offering the advantages of reduced delays, increased data capacity, and faster connection speeds, the fifth-generation cellular network enhances the ability to smoothly navigate a world that’s more connected than ever before. Going beyond these improvements, 5G’s real value becomes evident in its stronger security measures, including advanced ways of confirming identities and verifying users. As 5G becomes available to more people, consumers can look forward to increased efficiency, better cost management, and stronger protection against cyber threats.
A horizon of connectivity
Against this backdrop of transformation, UK consumers stand at the precipice of unprecedented benefits. The upcoming digital revolution could completely change not only how we talk to each other, but also how we live, work, and interact. As time goes on, it’s important for individuals to be prepared so they can take advantage of these chances and make the most of the different aspects of this new digital era.
The trajectory of the UK’s telecommunication sector is promising. With pioneers like Digital Infrastructure and sister company BeFibre leading the way and government support strengthening the progress, the dream of a completely connected UK by 2025 is achievable. The merging of full fibre broadband and 5G technologies is at the heart of a future where consumers and businesses play a key role in a nation that’s empowered by digital advancements. In the upcoming digital era, connectivity is transforming from a luxury to becoming an essential part of everyday life, moulding the shape of an exciting new world.
Want to hear more from Digital Infrastructure on the UK’s broadband journey? Join them at Stand 110 at Connected Britain, the UK’s largest digital economy event
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Kazakhstan’s largest communications service provider, Kcell, has selected Ericsson as a 5G radio access network (5G RAN) partner in a seven-year partnership aimed at accelerating Kazakhstan’s digital transformation and widespread adoption of 5G technology.
Following 25 years of successful cooperation between Kcell and Ericsson, the partnership envisions a roadmap spanning the period 2023 to 2030, during which both companies will work in tandem to foster innovation, drive economic growth, and strengthen the country’s technology infrastructure.
The parties have reached an agreement to deploy Ericsson’s state-of-the-art 5G technology over a significant area encompassing at least 50% of Kazakhstan’s territory. The deployment will cover key regions including Almaty, Shymkent, and several others, contributing to the growth of both urban and rural connectivity.
An aspect of this collaboration described as innovative is the implementation of a single RAN approach for the 5G deployment. This approach involves the seamless integration of 5G into the existing 2G, 3G and 4G infrastructure, maximising the efficient use of network resources and simplifying the transition to the new technology.
Andrea Missori, Head of South East Mediterranean and Eurasia, Ericsson, sees the extension of this partnership with Kcell as marking “a significant milestone towards positioning Kazakhstan at the forefront of Eurasia telecommunications innovation”.
He adds: “We are building a network of the future that will not only offer superior connectivity for Kcell customers but also deliver an innovation platform that can help to transform industries and pave the way to a more connected digital society, fostering economic growth and societal advancement.”
STC Group, Saudi Arabia’s largest telecoms operator, has acquired a 9.9% stake in Telefónica worth €2.1 billion, becoming the firm’s largest shareholder.
The deal includes the acquisition of 4.9% of Telefonica’s shares, with the remaining 5% stake derived from various financial instruments. The Saudi firm plans to secure voting rights for the 5% interest held through financial instruments after receiving regulatory approvals, the company said.
STC have confirmed that they do not intend to acquire a majority stake in Telefónica, but rather see the move as a “compelling investment opportunity to use our strong balance sheet whilst maintaining our dividend policy,” according to a statement by STC CEO Olayan Alwetaid in a company press release.
It is no coincidence that STC’s stake stops just shy of reaching 10%, since any foreign investment of 10% or greater in Telefónica would require the approval of the Spanish Council of Ministers. The Spanish government prohibits the foreign acquisition of over 10% in firms active in sectors related to public order, public security, or public health without prior governmental authorisation. It also prohibits acquisitions of less than 10% if this would result in management of the company.
“Telefónica and STC Group share many similarities, with a vision to use technology to connect people and a strategy to drive growth. This long-term, significant investment by STC Group is a continuation of our growth strategy, as we invest in vital technology and digital infrastructure sectors across promising markets globally,” said Mohammed K. A. Al Faisal, chairman of STC Group.
“Our investment in Telefónica demonstrates our confidence in Telefónica’s leadership, its strategy and its ability to create value. As long-term, supportive shareholders, we are committed to strengthening our partnership,” added Alwetaid.
STC have made a number of investments across the tech and telecoms sectors in recent months, both within Saudi Arabia and globally. Most recently, STC completed the acquisition of tower assets from Netherlands-based United Group in a deal worth €1.22 billion.
It is also worth noting that STC is not the only Middle Eastern, state-owned telco investing in major European operators. UAE-based e& has slowly been growing its stake in Vodafone Group since 2022, most recently announcing their intention to increase their equity in business to 20%.
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Vodafone to begin UK’s largest Open RAN rollout
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