New research from consultancy Vertical Systems Group shows that small commercial buildings (less than 20 employees) have seen most of the growth in lit fibre in the U.S. during 2022, but that over 3.8 million commercial sites have no optical fibre access to network services.
The research highlights that fibre connections from three or more providers are available to more than a third (37%) of commercial sites with greater than 250 employees, but as you move down to smaller premises, availability of fibre diminishes. In the medium/large buildings segment (Up to 251 employees) availability has now reached 76.4% whilst in the small buildings (under 20 employees) only 19.1% have access to lit fibre – although this was the sector showing the greatest growth in 2022.
The research includes 5+ million U.S. commercial buildings and data centres, which are defined as lit if they have optical fibre connectivity to a network provider’s infrastructure and active service termination equipment onsite.
Rosemary Cochran, principal of Vertical Systems Group said “Small buildings accounted for the majority of new fibre lit sites during 2022. Suppliers include the hundreds of fibre providers across the U.S. with nationwide, regional or metro footprints,”
“Fiber expansion continues to be boosted by multiple factors, including business demand for higher speed network services, government funding incentives, M&A activity, joint ventures, and private investments.”
Vertical Systems produce a U.S. Fiber Lit Buildings LEADERBOARD based on commercial buildings lit as of year-end 2022. To make the leaderboard requires more than 15,000 building lit which led to the ranking being led by AT&T, Verizon, and Spectrum Enterprise. Below the top dozen they have identified challengers with between 5,000 and 14,999 U.S. fibre lit commercial buildings.
American satellite giant completes acquisition of UK based satellite operator, 18 months after first announced following clearance of all regulatory hurdles
The acquisition completes the merger of two of the largest satellite operators, both of whom have been under pressure from Starlink’s expansion into the satellite market. Viasat founder Mark Dankberg will lead the combined company as chairman and CEO, with former Verizon Media executive Guru Gowrappan as president, while Inmarsat CEO Rajeev Suri will step down from his role and serve on Viasat’s Board of Directors.
Mark Dankberg, chairman and CEO of Viasat, commented: ‘The combination of our companies brings together the people, technology, innovation, network assets, spectrum resources and global partnerships needed to help connect the world more affordably, securely and reliably. Together, we believe we are positioned to offer customers a multi-layered network that gives them the right connectivity at the right time, place and price.’
The closing of the Inmarsat acquisition enables the companies to bring together spectrum, satellite, and terrestrial assets, including 19 satellites in space spanning Ka-, L- and S- bands. These complementary assets are expected to deliver connectivity and key safety services across maritime, aviation, government and consumer markets with speed and reliability of connection front of mind.
The acquisition was subject to a lengthy approval process, with both the UK and EU regulatory bodies approving the merger earlier this year. Under the terms of the deal, Inmarsat’s shareholders received an aggregate of $551 million in cash and approximately 46.36 million shares of common stock. The cash portion of the purchase price was reduced from $850 million to $551 million after Inmarsat paid a $299 million special dividend to its shareholders in April 2022.
The shares issued to the Inmarsat shareholders at the closing represent an aggregate of approximately 37.6% of the total shares of Viasat common stock on a fully diluted basis.
Viasat drew down approximately $1.35 billion of its committed financing package, including a $617 million secured term loan facility and a $733 million unsecured bridge loan. Viasat said the lower financed amount reflects the reduction in the cash component of the purchase price.
“Our goal is to be the undisputed leader in satellite communications with a sharp focus on providing the best products and services for our customers,” said Gowrappan. “We are more than the sum of our parts. This combination broadens the global fixed and mobile services available to customers in an industry-defining moment. We intend to move quickly to bring the best from each company together in a way that creates much deeper value for our stakeholders and ensures we deliver on our synergy commitments.”
This Industry Viewpoint was authored by Sumit Chauhan, co-founder and chief operating officer of Cerebrum X
As telecom companies look to modernize their vehicles, the benefits of connected vehicles could make these technologies the new standard for fleet management. In fact, 86% of connected fleet operators already surveyed have reported a solid return on their investment in connected fleet technology within one year through reduced operational costs. … [visit site to read more]
Keep up-to-date with all the latest news, articles, event and product updates posted on Developing Telecoms. Subscribe to our FREE weekly email newsletters for the latest telecom info in developing and emerging markets globally.
Sending occasional e-mail from 3rd parties about industry white papers, online and live events relevant to subscribers helps us fund this website and free weekly newsletter. We never sell your personal data. Click here to view our privacy policy.
Total Telecom caught up with Tomasz Dylik, Director of Investment and Maintenance Department at EXATEL, ahead of his talk at Submarine Networks EMEA on how EXATEL is expanding into the subsea sector
EXATEL has a network in Poland and in Europe, but has not been involved in subsea investments so far. What is the reason for your interest in this direction?
For many years, EXATEL has mainly focused on transit services on the East–West line across Europe. We have plenty of interconnections with all our neighbours and have been increasing our international presence for last few years with new POP and Exchange hubs across the Europe. We believe that right now is time for us to grow not only on the North–South data axis but in the worldwide transit industry. This won’t be possible without getting involed more directly in subsea projects.
What other new projects are you planning over the coming years?
For 10 years, EXATEL has been growing in various areas of the telecommunications industry, from being a legacy fibre telco to also offering wireless and cybersecurity services. We have also developed satellite communication services and added them to our portfolio, and we are building our own solutions like TAMA (anti-DDOS) or SDN network based on our own equipment. We are planning to continue developing new services that will allow us to grow with the telecom industry; e.g., we plan to launch a nationwide Public Protection and Disaster Relief network (i.e., a network for first responders) using spectrum in the 700MHz band.
What are your expectations for the Submarine Networks EMEA event?
We are looking for partners to get involved in our transit projects, anchor customers, and technological partners who are willing to participate in our investments to build a TransitHUB for the Central and Eastern European (CEE) region.
EXATEL are sharing their expansion strategy today at Submarine Networks EMEA. Join the discussion now using the hashtag #SubNetsEMEA
A call reporting & analytics solution collects call data from a communications solution (PBX) and converts it into meaningful reports that support better business decision-making and efficiency.
Call analytics reports translate information about call duration and hold times, missed and abandoned calls, transfers and queue activity, and more into insights on team productivity and customer satisfaction.
This data is invaluable for end users, making it a very lucrative add-on for communications resellers to offer.
Benefits of Call Reports & Analytics for Resellers
1. Meet market demand
The post-pandemic workforce in our current economy is interested in two things: money & people. Businesses today want to be more efficient with their spending and costs while still making customer experience a priority. Thus the demand for call reporting is extremely high, though many businesses do not yet know what it is called or how to ask for it. Be one of the first to address this pain point and meet the market demand.
2. Increase your revenue
Selling a call reporting solution can increase your monthly revenue in a few ways. The obvious way is by simply making more sales. A call analytics add-on will help you to close more deals. But an even easier way to increase your revenue is by upselling to your existing customers. As we said above, the unspoken demand for call reporting software is there and your customers may just be waiting for it to become available.
3. Increase your profit
Added-value solutions go beyond a simple increase in revenue. They also increase the value of each sale, increasing your bottom line at the end of the month. Adding innovative features and tools to your solution allows you to increase the price or create subscription packages with higher values. This means that even without making more sales, you will earn more from each customer.
4. Stand out from competitors
As customers shop around for a telephony solution, they will start to narrow down their options to similar products with similar price points. The tipping point will be in the details, like extra useful features or innovative add-ons. Bundling in call reporting & analytics will set your solution apart from the competition and show them that your company is aware of their needs and highly attuned to the industry.
5. Decrease customer churn
Meeting customer needs goes far beyond the sale. A well-rounded solution that evolves to include the latest trends will make your existing customers happier and give them confidence in your company. A product that actively supports their growth (like call reporting does) helps ensure their continued success. Take action now before other providers use call analytics as a door opener to start conversations with your customers.
6. Advertise with ease
Call reporting software is a highly marketable tool that enables end users to grow sales and reduce costs by making informed decisions, identifying and resolving issues, better managing resources, and enhancing customer experience. The next section outlines the lucrative benefits that you can employ in your marketing strategy to both existing and potential customers.
Benefits of CDR for End Users
1. Better resource management
One of the primary benefits of call reporting and analytics is that it enables management to make informed decisions on resources, staff, and costs. Having an understanding of calling trends like peak call times or the most selected IVR options helps supervisors know where to direct their resources, for example operating with less spending at certain times and investing more at peak times.
2. Focus on customer experience
Customer experience (CX) is a buzzword that all organizations should be aware of in 2023. Modern consumers expect quick, flexible, positive communication with companies. PBX call data can offer valuable insight into the customer experience with data on unanswered calls, returned calls, call transfers, and average ring times. This information can be used to identify problem areas and develop a customer journey map.
3. Improve team productivity
Awareness is the first step to increasing productivity. Call reporting presents data on individuals and groups to identify productivity and the conditions that support, or detract from, it. Perhaps the team with the later lunch break is missing more calls. Or the office with the fancy coffee maker has higher customer satisfaction rates. Identifying these scenarios enables businesses to increase productivity and, ultimately, sales.
4. Prevent abuse/misuse
Misuse of communications systems can be costly and waste valuable company time. A call reporting solution alerts management to unusually expensive calls, calls that last too long, and numbers that are dialed excessively. Identifying potential misuse of the system allows supervisors to take action before the issue escalates, thus reducing undesired spending and strengthening the team.
While the benefits for both resellers and end users is crystal clear, the high demand for call reporting & analytics is still not widely known.
Do you want to be one of the first to enhance your solution with a call reporting add-on? Bicom Systems is partnering with Apex BI to offer a powerful, web-based call reporting platform that integrates seamlessly with PBXware.
Keep up-to-date with all the latest news, articles, event and product updates posted on Developing Telecoms. Subscribe to our FREE weekly email newsletters for the latest telecom info in developing and emerging markets globally.
Sending occasional e-mail from 3rd parties about industry white papers, online and live events relevant to subscribers helps us fund this website and free weekly newsletter. We never sell your personal data. Click here to view our privacy policy.
Liquid Dataport, a business of Liquid Intelligent Technologies (Liquid) (https://www.Liquid.Tech), a pan-African technology group, has launched its newest fibre route connecting Mombasa, Kenya, to Muanda on the west coast of the Democratic Republic of Congo (DR Congo). This is the shortest route connecting East to West Africa, reducing data transmission latency by 20 milliseconds. The much anticipated 3,800km route marks a new era in East-West connectivity on the continent, adding to Liquid’s One Africa Digital Network, which now spans 110,000 km.
The fibre route connects Kenya and DRC, passing through Uganda and Rwanda and bringing more reliable and affordable broadband connectivity to over 40 million people living and working in all the major cities along the route. The latest route complements Liquid’s earlier achievement, already a first, in 2019, linking Dar Es Salaam to Muanda on the West Coast of DR Congo via Zambia.
Hardy Pemhiwa, President & Group Chief Executive Officer of Liquid Intelligent Technologies, said, “The real challenge today is closing the access-usage gap in Africa so that more Africans can use the internet technologies available to them, now and in the future. This East-West route which compliments our existing Pan Africa fibre network, is significant because it is helping to solve that problem – it not only brings global traffic to the continent but also improves the cost economics of Africa’s broadband Internet access.”
The new East-West route enables Liquid’s customers to take advantage of capacities ranging from 1Mbps to 100,000Mbps. It enables cloud supplier redundancy with access to multiple data centres and cable landing stations, ensuring maximum uptime. This is hugely beneficial to the many businesses in East, Central & Southern Africa that are embarking on their digital transformation journey.
In order for African enterprises to expand continentally and compete with their global counterparts, they need stable, reliable connectivity with low latency and access to numerous digital tools to optimise their businesses.
“We have a significant number of wholesale, enterprise and hyperscale customers along this route, and we fully support them in operating their global networks. The availability of our latest and shortest East to West route brings many proven economic and social benefits – from providing access to online educational resources to creating more jobs and driving the adoption of new technologies,” said David Eurin, Chief Executive Officer of Liquid Dataport.
The Mombasa-Muanda route will help global organisations looking for Internet resiliency avoid the Red Sea and Europe routes which have become bottlenecks for global internet traffic, and will provide faster fibre connectivity to landlocked countries on the African continent, creating significant attractiveness for growing connectivity hubs in Kenya and DRC.
We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners. View more
Cookies settings
Accept
Privacy & Cookie policy
Privacy & Cookies policy
Cookies list
Cookie name
Active
Conditions légales
Introduction et qui nous sommes
118812.fr met en relation des spécialistes du monde entier par le biais d'événements, de renseignements et d'éditions savantes. Nous sommes une société du FTSE 100 et notre réseau de marques internationalement respectées aide les gens à travailler plus intelligemment, à prendre de meilleures décisions et à se développer sur des milliers de marchés spécialisés. Les données et les informations sont au cœur des activités de 118812.fr, et nous prenons au sérieux les questions de confidentialité des données. Nous respectons nos relations avec les clients, les visiteurs, les sponsors, les exposants, les fournisseurs et les collègues, ainsi que la confiance qu'ils nous accordent pour la conservation de leurs données personnelles.
Contrôleurs de données de 118812.fr
Cette politique de confidentialité explique comment les membres du groupe 118812.fr collectent, utilisent et protègent les informations personnelles à travers nos marques. Les références à "nous", "notre" ou "nos" renvoient au contrôleur 118812.fr concerné qui traite vos informations personnelles.
118812.fr est structuré en cinq divisions opérationnelles :
Au sein de ces divisions, il existe des entreprises sectorielles et des marques de produits, d'événements et de services. En général, lorsque nous interagissons avec vous, c'est par le biais de l'une de ces marques. L'entité juridique du groupe 118812.fr responsable des données personnelles (désignée comme le contrôleur des données dans l'UE et désignée comme le contrôleur 118812.fr dans la présente politique de confidentialité) sera l'entité indiquée sur les formulaires de réservation, les formulaires Web et les contrats ou les factures. Différentes entités juridiques de 118812.fr sont responsables de différents événements et produits. Pour mettre à jour vos informations personnelles ou vos préférences en matière de marketing, contactez les équipes de marketing de nos divisions énumérées ci-dessous. Pour toute question ou plainte concernant la confidentialité des données, vous pouvez vous adresser à l'équipe 118812.fr Privacy via notre formulaire en ligne.
Couverture internationale et variations
118812.fr opère dans plus de 20 pays, qui ont chacun des lois différentes sur la protection des données. La présente politique de confidentialité s'applique à toutes les activités de 118812.fr dans le monde, sauf dans la mesure où il existe une exigence spécifique à un pays qui la complète, comme indiqué dans le menu de gauche.
Ce que nous recueillons
Cette section vous indique quelles informations personnelles nous pouvons recueillir lorsque vous utilisez nos produits et services, et quelles autres informations personnelles nous pouvons recevoir d'autres sources. Dans la présente politique de confidentialité, les informations personnelles désignent les types de 118812.frtions personnelles qui peuvent être collectées et utilisées, notamment : Les coordonnées, telles que le nom, l'adresse électronique, l'adresse postale et le numéro de téléphone.Informations sur l'éducation, la nationalité et la professionles noms d'utilisateur et les mots de passeCommentaires, réactions, messages et autres contenus soumis, y compris les informations relatives aux enquêtes.Intérêts et préférences de communication, y compris les autorisations de marketing, le cas échéant.Informations de localisation, telles que celles fournies par une application mobileInformations de vérification de l'identité, telles que les détails du passeport, afin de se conformer aux obligations légales dans certains pays et de fournir des lettres d'invitation de visa, le cas échéant.Informations sur l'utilisation du site web et des communications, telles que la correspondance et les détails de votre utilisation de notre site web et de nos services obtenus par le biais de cookies ou d'autres technologies de suivi.
Ces informations personnelles concernent les catégories de personnes suivantes :
Prospects, contacts clients, abonnés et utilisateurs en ce qui concerne nos services et produits ;Visiteurs, sponsors, exposants et conférenciers lors de nos événements ;Les professionnels figurant dans les produits numériques et imprimés, tels que les détails des cadres supérieurs mis à disposition par les produits de renseignement, les recherches et les publications.les auteurs, éditeurs et réviseurs de nos publications.les contacts de nos prestataires de services et partenaires commerciaux.Informations personnelles sensibles
Vertical Systems produce a U.S. Fiber Lit Buildings LEADERBOARD based on commercial buildings lit as of year-end 2022. To make the leaderboard requires more than 15,000 building lit which led to the ranking being led by AT&T, Verizon, and Spectrum Enterprise. Below the top dozen they have identified challengers with between 5,000 and 14,999 U.S. fibre lit commercial buildings.
