New ITU coalition to bridge AI skills gap for developing countries

The International Telecommunication Union (ITU) said on Monday it has launched the AI Skills Coalition, an initiative to bridge the global AI skills gap that has the backing of 27 organizations, including Amazon Web Services, Microsoft, the East Africa Community and Cognizant.

According to the ITU, the coalition will serve as an online platform for AI education and capacity building that will also encourage inclusive participation by offering open and accessible skills training on generative AI, machine learning and applying AI for sustainable development.

The rise of AI has prompted the telecoms and ICT sectors to prep their digital infrastructures and data centres to support bandwidth and compute-intensive AI workloads. Meanwhile, an estimated 94% of global business leaders already see AI as critical for the success of their organizations, according to a recent AI for Good Impact Report published by ITU and Deloitte.

However, insufficient technical skills and the need for extensive upskilling and reskilling are among key barriers to broader AI adoption globally, as well as a considerable lack of trust in AI amid fears that it will replace human jobs, the ITU said. Recent announcements regarding the launch of AI cloud infrastructure investments in developing markets by big-name players like Google, AWS and Microsoft have typically come with promises of local AI skills training, but the ITU says a more global and inclusive approach is needed to address the issue and ensure more stakeholders are involved.

The AI Skills Coalition aims to will provide educational materials that can bolster skills for the future and address global inequalities in AI knowledge. Meanwhile, the ITU will work with the United Nations Development Programme (UNDP) to leverage UNDP’s presence in over 170 countries and territories to deliver AI capacity development directly to partner countries.

“Capacity development is the number one ask from the developing countries that we work in,” said Achim Steiner, administrator of UNDP. “As part of this Coalition, we will work with our partners to deliver crucial foundational AI training, so that policy-makers and national governments can responsibly harness AI to achieve sustainable development.”

The initiative will also addresses underrepresentation of marginalized groups such as women, youth, and persons with disabilities in the development of AI products and services, the ITU said.

The coalition initiative will be rolled out in phases, starting with the launch of a new training platform developed by the ITU in March 2025. The platform will include a comprehensive training portfolio and a customizable digital library of AI material supplied by coalition members, as well as self-paced courses, webinars, access to in-person workshops, and hybrid programs tailored to diverse learning needs – all offered free of charge,

The coalition will also develop specialized government training in AI governance, ethics, and policymaking to address the specific needs of developing countries and least developed countries (LDCs), the ITIU said.

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Over half of Brits have never heard the term ‘data centre’, finds Telehouse study


Press Release

Telehouse launches educational initiative featuring character ‘DC’ to enhance public understanding of data centres and their impact on digital lives

Half of UK consumers (51%) have never heard of the term ‘data centre,’ highlighting a significant lack of awareness about their critical role in powering daily digital life. New research from Telehouse reveals how, despite the increasing reliance on digital services and their recent categorisation by the government as Critical National Infrastructure (CNI), 67% of UK consumers admit they do not know what a data centre is or does.

The survey, which involved over 2,000 UK consumers, identifies a significant gap in public understanding. While 48% of respondents believe data centres positively impact the digital services they use at home and work, such as video streaming and online shopping, there remains a substantial knowledge gap about the scale and scope of data centre operations. Nearly half (43%) of the respondents are unaware of the vast number of people, applications, and data supported by these facilities.

Telehouse’s findings also highlight a mixed perception of data centres’ importance in the context of remote working, a trend that has surged in recent years. While 59% see data centres as critical to enabling remote work, 19% are unsure how these facilities support such activities, and 15% consider them not very critical or not critical at all.

The study underscores the public’s partial understanding of data centres, with misconceptions about their roles. In an effort to bridge this knowledge gap, Telehouse has launched an educational initiative featuring a character named ‘DC.’ Through an engaging video, DC aims to demystify data centres, explaining their functions and significance in everyday technology use.

Mark Pestridge, Executive Vice President and General Manager at Telehouse Europe, commented on the initiative: “We realise there’s a significant knowledge gap regarding data centres and their impact on digital lives. By introducing ‘DC,’ we hope to educate people about the critical work done in data centres and inspire our future generations to consider careers in this field. We also hope that bridging this knowledge divide may be key to increasing trust in the digital infrastructure that underpins our connected lives.”

Telehouse’s commitment extends to supporting education and career development in the technology sector, offering apprenticeships and work experience opportunities to young people. The company also advocates for more educational programs focused on data centre technologies in schools and universities.

For more information on the crucial role of data centres and to watch Telehouse’s educational video featuring the ‘DC’ character, visit their website.

How is the growing data centre ecosystem impacting the UK economy? Join the discussion at Connected North live in Manchester   

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Industry Spotlight: Bluebird CEO Jason Adkins Looks Ahead

Industry Spotlight: Bluebird CEO Jason Adkins Looks Ahead

The middle mile and metro fiber sector has been an organic story over the past few years after all the M&A in the prior decade.  Bluebird Fiber is one of the regional operators that emerged from that era, and backed by Macquarie they have been quietly investing in fiber and data center assets across a footprint centered on Missouri, Illinois, and Iowa.  With us today to talk about their approach is Jason Adkins, who was named CEO of Bluebird Fiber in March of 2024.  He moved over from UPN, where he was CEO up until the Cox Communications transaction.  … [visit site to read more]

Oppo apologises to Thai users over pre-installed loan apps

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Ofcom cracks down on mid-contract price rises 


News 

The new rules are designed to make pricing easier for customers to understand 

Starting today, UK telecom providers must clearly display any future price increases in plain monetary terms at the point of sale, following new regulations introduced by Ofcom.  

The rules are designed to eliminate confusion around mid-contract price hikes, and help customers make better-informed choices. 

In the past, telecom companies often linked price rises in their contracts to inflation rates, leaving customers uncertain about their bills. The lack of clarity made it difficult for consumers to compare deals and calculate long-term costs.  

Now, providers are required to present any planned price increases in pounds and pence and make this information prominent at the time of purchase. Providers must also inform customers of when price changes will occur. 

“More than ever, households want and need to plan their budgets. Our new rules mean there will be no nasty surprises, and customers will know how much they will be paying and when, through clear labelling,” said Natalie Black CBE, Ofcom’s Group Director for Networks and Communications in a press release. 

The updated rules aim to encourage competition and provide consumers with a wider range of contract options. Some providers now offer fixed-price agreements, while others include clauses for price increases. For contracts with unclear hikes, telecom companies must provide at least 30 days’ notice and allow customers to cancel penalty-free.  

Ofcom also highlighted the increased availability of social tariffs, which cater to low-income households. These affordable packages do not include mid-contract price hikes and are available to those receiving some benefits. Over half a million customers are already using social tariffs, though Ofcom suggests that millions of eligible households are still missing out on social tariffs as public awareness around thr packages are low 

The push for greater transparency comes just after of a series of Advertising Standards Authority (ASA) rulings against major UK telecom providers, including BT, EE, Plusnet, TalkTalk, Virgin Media, and O2. Last year, the ASA found that these companies’ ads failed to adequately inform customers about potential mid-contract price rises, violating stricter guidance introduced in late 2024. The watchdog’s rulings criticised the use of small print and vague language, which obscured key pricing details, misleading consumers. 

Keep up to date with the latest international telecoms news by subscribing to the Total Telecom daily newsletter   

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EXA Infrastructure enters into agreement to acquire Aqua Comms


Press Release

EXA Infrastructure has announced today that it has signed binding agreements to acquire Aqua Comms – a specialist operator of Transatlantic and intra-European subsea infrastructure.

EXA Infrastructure, a London based portfolio company of I Squared Capital – a leading independent global infrastructure investment manager, operates over 150,000km of digital infrastructure across 37 countries, including 20 cable landing stations that provide critical connectivity to subsea systems.

Aqua Comms is an Ireland-based service provider specialising in operating submarine cable systems and supplying fibre pairs, spectrum and wholesale network capacity to the global content, cloud, carrier & enterprise markets.  It is the owner/operator of America Europe Connect-1 (AEC-1), America Europe Connect-2 (AEC-2), CeltixConnect-1 (CC-1) and CeltixConnect-2 (CC-2) and is part of a consortium that owns/operates the Amitié cable system (AEC-3).

“The acquisition of Aqua Comms demonstrates EXA Infrastructure’s commitment to build a modern and diverse Transatlantic platform to fully serve AI, Cloud and Content demand, now and in the future. The combination will offer our customers more routes, more capacity and increased diversity, all on a scaled platform” said Jim Fagan, chief executive of EXA Infrastructure.

The planned transaction is expected to complete in approximately 12 months, subject to customary closing conditions.

Akur Capital and RBC Capital Markets are acting as financial advisors to EXA Infrastructure in connection with the transaction and Paul, Weiss, Rifkind, Wharton & Garrison is serving as legal M&A advisor to EXA Infrastructure. Goldman Sachs is acting as financial advisor to D9 in connection with the transaction and Shoosmiths is serving as legal advisor to D9.

How is the submarine cable industry evolving in 2025? Join the industry in discussion at Submarine Networks EMEA, the world’s largest submarine cable event

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Mozambique regulator reveals telecom performance

The Communications Regulatory Authority of Mozambique has completed a nationwide assessment of telecom operators’ quality of service, revealing significant disparities in performance and compliance. Movitel emerged as the worst-performing operator for data services, while Vodacom demonstrated the highest reliability.

Movitel recorded the highest rate of non-compliance with regulatory standards for data services at 74%, according to a statement from the regulator. Tmcel followed at 25%, and Vodacom had the lowest rate of non-compliance at just 6%.

The average 3G download speed in Mozambique was measured at 3 Mbps. Vodacom stood out with an average speed of 4.55 Mbps, followed by Tmcel at 3.79 Mbps and Movitel at 2.10 Mbps.

For 4G services, Vodacom again led the market with an impressive 26.57 Mbps average download speed. Tmcel achieved 11.47 Mbps, while Movitel trailed at 9.37 Mbps.

In voice services, Tmcel struggled the most with regulatory compliance, showing a 66% non-compliance rate. Movitel followed at 54%, and Vodacom was slightly better at 53%.

The success rates for completing 2G and 3G calls were: Movitel and Vodacom both achieved 95.93% and Tmcel lagged behind at 85.14%..

Coverage and network compliance

The study noted that 2G remains the dominant network technology in Mozambique, with 3G and 4G networks primarily available in urban areas.

For 2G network compliance across 31 tested areas Movitel achieved compliance in 20 locations (65%); Tmcel complied in 16 locations (52%); Vodacom met standards in 13 locations (42%).

On the 3G network; Vodacom complied in 25 locations (81%); Movitel followed with 22 locations (71%); Tmcel met targets in 13 locations (42%).

For 4G services; Vodacom complied in 24 locations (77%); Movitel followed with 22 locations (71%); Tmcel met compliance in 17 locations (55%).

The Communications Regulatory Authority emphasised the challenges of extending reliable network services across Mozambique. While Vodacom generally outperformed its rivals, particularly in 3G and 4G services, Movitel and Tmcel face ongoing issues in meeting regulatory standards.

The findings highlight the need for continuous investment and oversight to improve network quality, especially in rural areas where services remain inconsistent.

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