Construction begins on Asia’s Candle cable system

Indonesian service provider XLSmart has announced that it has begun construction work on the 8,000-kilometre Candle Cable System, a subsea cable linking Southeast Asia and Japan.

The subsea fibre optic network will connect Indonesia with Singapore, Malaysia, the Philippines, Taiwan and Japan. 

The project was launched in late 2025, as we reported at the time. Some big names are collaborating to develop the Candle submarine cable system.including founding members Meta, SoftBank, IPS Inc., TM Technology Services (part of Telekom Malaysia), NEC and, of course XLSmart. Philippines operator Globe joined the consortium in April this year as both investor and landing party.

According to NEC’s release at the time of the launch, this cable system will be one of the first in the Asia-Pacific region to use a 24-fibre pair cable, which will help to support the strong demand for communications in the region. NEC will provide the subsea transmission technology for the system.

The Telecom Review Asia news service explains that the be cable will land in Indonesia at Tanjung Bemban in Batam, providing an international connectivity point close to Singapore. It notes that Batam has also attracted investment in data centre and telecommunications infrastructure.

The new cable will add capacity to the growing network of subsea systems connecting Southeast Asia with major digital markets in East Asia. The additional route is expected to provide more options for international traffic as demand for cloud, data centre, and AI services grows.

XLSmart says the system is scheduled to be commercially ready in 2028.

Zambia regulator cancels Beeline licence over regulatory breaches

Zambia’s Information and Communications Technology Authority (ZICTA) has cancelled the operator licence of Beeline, which operated under the Z-Mobile brand, for failing to meet several regulatory obligations.

ZICTA announced the decision at a press briefing on Wednesday (September 16), bringing an end to Beeline’s operation five years after it was licensed as Zambia’s fourth mobile operator in 2021.

The licence was intended to increase competition, reduce costs for consumers and expand digital inclusion. However, the Covid-19 pandemic disrupted Beeline’s network deployment, resulting in several extensions to its rollout deadlines before the operator eventually launched commercial services in 2024.

ZICTA said Beeline subsequently failed to meet a number of licence conditions, including network deployment targets and minimum quality of service requirements. The operator also failed to settle outstanding statutory fees.

The regulator said Beeline had been unable to meet the technical and financial requirements of operating a mobile network under its licence. It issued the operator with notice of the cancellation on August 31 and gave it an opportunity to appeal, but found Beeline’s response unsatisfactory.

The licence cancellation took effect on September 15. ZICTA said outstanding fees incurred during Beeline’s period of operation remain payable and will be pursued through legal and administrative measures.

Spectrum and numbering resources allocated to Beeline have also been withdrawn. Z-Mobile customers will be eligible for refunds of unused airtime, while other outstanding financial liabilities will be managed with the Bank of Zambia in the coming days.

US agency to invest $155 million in WIOCC

African digital infrastructure provider WIOCC is to receive investment of up to $155 million from the US International Development Finance Corporation.

This aid is seen as highlighting Washington’s support for projects it regards as critical to the expansion of US technology companies – and providing alternatives to Chinese technology providers.

As the Reuters news service explains, digital infrastructure such as data centres and fibre networks underpins the deployment of AI services, and the IDFC sees expanding that foundation in Africa as central to US competitiveness.

WIOCC operates undersea cables, fibre networks and data centres in more than 30 African countries. The group operates an open-access and carrier-neutral platform that provides wholesale connectivity and other services.

The Trump administration launched a ‘clean network’ initiative in his first term, aimed at reducing the use of Chinese telecoms technology, apps and carriers from infrastructure in the US and allied nations. It has continued similar efforts during his second term.

Indeed, there was another example of these efforts earlier this week when we reported that pan-African telecoms firm Africell had secured a US$99.6 million direct loan from the US Export-Import Bank (ExIm) primarily to enable the American-owned company to buy only US and European mobile network equipment.

This is the second major investment WIOCC has attracted this month. In early September Africa Finance Corporation (AFC) and Saudi Arabian infrastructure investment and development firm Vision Invest announced plans to invest a combined US$300 million in the company.

Lessons from the Cambium collapse

Viewpoint Article

Many of the customers who chose Cambium did so for good reason. That’s what makes this sting, says Jack Raynor, president of NetExperience.

Contributed by Jack Raynor, President, NetExperience

This month, Cambium Networks eliminated 53.6% of its global workforce and placed its UK subsidiary into administration, according to the company’s own SEC filing.

Administrators are now searching for buyers for parts of the business, and the company has said it expects the remaining entities to be wound down. For the partners, resellers, and operators who built businesses on Cambium hardware, the practical questions are immediate. Who supports the deployed base? Where do firmware and security patches come from? What happens to margin if a forced re-platform lands on their own timeline and their own budget?

There’s no satisfaction in watching this play out. Many of the customers who chose Cambium did so for good reasons: competitive pricing, solid performance, and a workable margin. That’s what makes this sting: it wasn’t a bad decision. It’s the risk that comes standard with any single-vendor architecture, regardless of which vendor is chosen.

Related news
Sept. 17: Cambium Networks enters administration

That’s the part worth sitting with. This isn’t really a story about one company’s balance sheet. It’s a recurring pattern. In 2020, pandemic-era supply shocks stranded operators standardized on hardware from vendors with concentrated manufacturing. Today, AI-driven demand for memory is pushing component costs and lead times up industry-wide, squeezing margins operators thought they’d locked in. A vendor’s financial distress is just the latest variant of a risk that has always been present: when a network depends entirely on one company’s continuity, one company’s roadmap, and one company’s supply chain, risk management has effectively been outsourced to someone else’s balance sheet.

The instinctive response is to migrate to another proprietary platform. That’s understandable, but it doesn’t resolve the underlying problem: it relocates the same single point of failure to a different vendor’s name. The network is still betting on one company’s solvency, one company’s release calendar, one company’s supply relationships. If this year has proven anything, it’s that “established vendor” is not the same as “safe vendor.”

This is precisely the scenario the OpenWiFi Project was built to address. Rather than bundling hardware, firmware, and controller into one vendor’s decision, OpenWiFi decouples them: certified white-box access points validated across multiple ODMs and silicon vendors, an open, community-governed management protocol (uCentral), and a choice of commercial or private-cloud controllers that can be swapped without touching a single access point. If one hardware supplier exits the market, tightens supply, or runs into financial trouble, the fleet isn’t stranded, because no single company was ever the whole architecture.

For Cambium’s current customers, that flexibility may run deeper than a future buying decision. It’s worth examining, pending the necessary technical and legal groundwork, whether currently deployed Cambium access points could run OpenWiFi firmware. If so, and with Cambium’s cooperation, affected operators would only need to choose an OpenWiFi-compatible controller, not replace hardware already sitting in their sites. That path isn’t confirmed, but it deserves a look before anyone assumes a full rebuild is the only option.

That’s a materially different risk profile than choosing between competing closed platforms. It doesn’t eliminate business risk; it distributes it, the way any resilient supply chain distributes single points of failure, so one company’s setback doesn’t become every customer’s unplanned capital expense.

None of this is said with any pleasure about what Cambium’s employees and partners are going through. Job losses and forced re-platforming decisions are genuinely hard, and they deserve real support, not a sales pitch dressed up as sympathy. But the industry has now watched this pattern repeat across a pandemic, a component shortage, and now a vendor’s insolvency. Each time, the operators most exposed were the ones with the least architectural flexibility.

As the industry absorbs this news, the more useful question isn’t which vendor to move to next. It’s whether that next platform decision recreates the same dependency or removes it. Open, disaggregated architectures like OpenWiFi won’t prevent the next disruption; nothing can promise that. But they change what a disruption costs: a supplier swap, not a forced, unplanned rebuild.

Jack Raynor served as chair of the TIP OpenWiFi Project and currently sits on the OpenLAN Project Steering Committee. He is president of NetExperience, a founding member of the OpenWiFi community. He welcomes questions and discussion at Jack.Raynor@NetExperience.com.

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EllaLink branching units to connect the Brazilian Amazon

EllaLink, which describes itself as the first high-capacity fibre-optic submarine cable directly connecting Latin America to Europe, has announced that two branching units have been successfully laid.

Dedicated to the Brazilian states of Pará and Maranhão, the branching units have been successfully laid on the seabed as part of the Lum@link marine installation campaign. Lum@link is a submarine cable extension of approximately 2,100 kilometres that connects the new cable landing station in Cayenne to the existing EllaLink trunk system off Fortaleza.

The two units, manufactured and installed by Alcatel Submarine Networks (ASN) are now in place and ready to receive the future submarine branches to Salinópolis, in the State of Pará, and São Luís, in the State of Maranhão.

A branching unit, EllaLink explains, is a subsea device that enables a new cable branch to be added to an existing submarine system without disrupting the main route. By installing these units during the Lum@link campaign, EllaLink is ensuring that future Brazilian branches can be deployed and activated without requiring additional deep-water intervention on the main system.  Planned years in advance, this strategic decision transforms a single route into a scalable network.

The branching units were funded by the governments of Pará and Maranhão, with grant support from the European Union, as part of a broader Amazon connectivity programme co-financed by the Inter-American Development Bank (IDB) Group and the Agence Française de Développement (AFD) Group.

EllaLink has also completed the cable route study (CRS) for both branches, covering offshore and landing routes, as well as preliminary permitting, environmental assessments and engineering activities.

Together, the two states will benefit from an initial combined capacity of 17 Tbps, with substantial room for future expansion. Beyond increasing bandwidth, the programme aims to extend broadband connectivity to isolated communities and strengthen the resilience of public digital services in healthcare, education, business development  and e-government.

The programme also includes the deployment of SMART sensors capable of collecting environmental and seismic data to support climate and scientific monitoring initiatives, with the support of the European Union.

As with its other dedicated branches, EllaLink acts as an infrastructure operator. The company designs, builds, operates and transfers the ownership of the branch to its customer. The capacity carried on each branch is owned and commercialised directly and fully under the control of the states.

The two branches form the Brazilian component of the Mais Conectado (More Connected) project for the Amazon region, to be co-financed by the IDB Group and the AFD Group. The project is being delivered under the European Union Global Gateway strategy and the EU-LAC Digital Alliance with the support of Team Europe.

Openreach: Ask Me Anything about my Crystal Ball

News

The UK’s largest fibre network operator is using AI tools to prevent thousands of full fibre broadband cancellations each month

Broadband engineers fast a myriad of obstacles when deploying fibre to customers’ homes, some of which can result in significant delays. When these issues occur, customers can feel left in the dark, unsure about the specific problems or when installation will ultimately be competed.

Now, Openreach says it is using two new AI services – Crystal Ball and Ask Me Anything (AMA) – to help keep customers better informed and improve satisfaction.

When an issue occurs during complex fibre installation, the AI-powered Crystal Ball pulls information from various sources, including notes from engineers, delay codes, survey outputs, and network topology, to predict the work required and whether it will take more or less than 10 days to complete.

This information is then communicated via text messages within 24 hours of an engineer’s visit, helping ISPs to keep their customers informed and manage expectations.

In tandem, Openreach’s generative AI AMA allows affected customers to ask questions about their installation processes and receive detailed information in response.

Combined, these tools help to prevent more than 3,000 cancellations every month, according to Openreach.

“When an installation hits a snag, the worst thing we can do is leave people guessing. Crystal Ball helps us explain what’s happened, what needs to happen next, and when we expect the job to be done. And we’re going a step further with Ask Me Anything, giving customers the opportunity to ask questions in their own words and get the information and reassurance they need,” explained Chris Herbert, Director of Customer Service at Openreach. “That makes life easier for customers and for the providers we work with. It means fewer people have to chase for updates, and more orders stay on track.”

Both Crystal Ball and AMA are part of Openreach’s wider CXone Proactive AI Agent platform, which it says is designed to make customer communications “more proactive, predictive and conversational”.

AI is increasing becoming a key part of the customer journey throughout the telecoms industry. In a recent survey of telco leaders across the UK and US, 64% said their organisation was already using AI to steer customer journeys.

In future, customer experience will continue to shift from reactive support towards proactive, predictive, and personalised customer journeys that address problems before customers need to chase them.

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Smart Africa and Kitsoft aim to advance public sector digital transformation

The Smart Africa Secretariat, an alliance tasked with driving Africa’s digital agenda, and Kitsoft, an international govtech company with Ukrainian roots, have signed a memorandum of understanding (MoU) on public sector digital transformation.

The cooperation will focus on three key areas – digital public infrastructure (DPI), e-governance, and artificial intelligence. Kitsoft and Smart Africa say they plan to exchange practical experience in digital government, hold joint expert and educational sessions, and develop cooperation on building digital public services using low-code technologies.

As part of its cooperation with Smart Africa, Kitsoft will share its experience in using low-code technology to build digital public services. Liquio, Kitsoft’s low-code platform operates at the national level in Ukraine and is battle-tested under the conditions of the war in that country, including large-scale DDoS attacks. The low-code platform, which involves less manual coding, enables governments to rapidly build and scale digital public services.

Kitsoft says the open-source Liquio Community Edition enables governments to deploy the platform on their own infrastructure, adapt it to their needs, and independently develop digital public services. This approach can be particularly relevant for countries building their own digital infrastructure while seeking to maintain digital sovereignty.

Launched in 2013, Smart Africa is an alliance of 42 African countries, international organisations, and global private sector players tasked with driving Africa’s digital agenda. Its vision is to create a Single Digital Market in Africa by 2030.

Oleksandr Iefremov, CEO of Kitsoft, which works with governments and international partners across Europe and Africa, explains: “African countries today face the major task of digital transformation, and for us this partnership is first and foremost about sharing practical experience. Ukraine has come a long way in digitalising public services and continues to develop them even amid the full-scale war and constant cyberattacks. This experience has shown how important it is for governments to have the technology and capacity to independently build, scale, and develop their digital services. This is the experience and the approaches we are ready to share through our cooperation with Smart Africa.”

Lacina Koné, Director General and CEO, Smart Africa, adds: “Africa’s digital transformation must be built on ownership, capacity and solutions that respond to our own realities. This partnership with Kitsoft is an opportunity to turn global experience into practical value for our member states, strengthening their ability to build and scale trusted digital public services while maintaining digital sovereignty. Through cooperation on digital public infrastructure, e-governance and AI, we want to accelerate a transformation that is not only digital, but truly African-led and sustainable.”

Smart Africa and Kitsoft aim to advance public sector digital transformation

The Smart Africa Secretariat, an alliance tasked with driving Africa’s digital agenda, and Kitsoft, an international govtech company with Ukrainian roots, have signed a memorandum of understanding (MoU) on public sector digital transformation.

The cooperation will focus on three key areas – digital public infrastructure (DPI), e-governance, and artificial intelligence. Kitsoft and Smart Africa say they plan to exchange practical experience in digital government, hold joint expert and educational sessions, and develop cooperation on building digital public services using low-code technologies.

As part of its cooperation with Smart Africa, Kitsoft will share its experience in using low-code technology to build digital public services. Liquio, Kitsoft’s low-code platform operates at the national level in Ukraine and is battle-tested under the conditions of the war in that country, including large-scale DDoS attacks. The low-code platform, which involves less manual coding, enables governments to rapidly build and scale digital public services.

Kitsoft says the open-source Liquio Community Edition enables governments to deploy the platform on their own infrastructure, adapt it to their needs, and independently develop digital public services. This approach can be particularly relevant for countries building their own digital infrastructure while seeking to maintain digital sovereignty.

Launched in 2013, Smart Africa is an alliance of 42 African countries, international organisations, and global private sector players tasked with driving Africa’s digital agenda. Its vision is to create a Single Digital Market in Africa by 2030.

Oleksandr Iefremov, CEO of Kitsoft, which works with governments and international partners across Europe and Africa, explains: “African countries today face the major task of digital transformation, and for us this partnership is first and foremost about sharing practical experience. Ukraine has come a long way in digitalising public services and continues to develop them even amid the full-scale war and constant cyberattacks. This experience has shown how important it is for governments to have the technology and capacity to independently build, scale, and develop their digital services. This is the experience and the approaches we are ready to share through our cooperation with Smart Africa.”

Lacina Koné, Director General and CEO, Smart Africa, adds: “Africa’s digital transformation must be built on ownership, capacity and solutions that respond to our own realities. This partnership with Kitsoft is an opportunity to turn global experience into practical value for our member states, strengthening their ability to build and scale trusted digital public services while maintaining digital sovereignty. Through cooperation on digital public infrastructure, e-governance and AI, we want to accelerate a transformation that is not only digital, but truly African-led and sustainable.”

EXA Infrastructure to build new transatlantic cable EXA Meridian

Press Release

First transatlantic cable built by a single operator in a decade expands EXA Infrastructure’s transatlantic core as demand for fibre-pair capacity accelerates

EXA Infrastructure, one of the largest dedicated digital infrastructure platforms throughout Europe, today announced the launch of EXA Meridian, a new 6,552 km transatlantic subsea cable between New Jersey, U.S., and Brean, UK. Scheduled to be ready for service in 2029, EXA Meridian will become the ninth transatlantic cable in EXA Infrastructure’s portfolio, adding significant new capacity and route diversity between North America and Europe, two of the world’s largest digital markets. It will also be the first transatlantic cable built by a single operator in a decade.

Demand for transatlantic infrastructure is growing as AI, cloud, and distributed data centre architectures generate more traffic between North America and Europe. At the same time, the largest capacity buyers are increasingly procuring spectrum and complete fibre pairs rather than individual wavelengths. EXA Meridian is purpose-built for this market shift. Designed with 24 fibre pairs, EXA Meridian delivers over 500 Tbps of scalable, long-term capacity for Hyperscalers, Neoclouds, financial institutions, government and research organisations.

The project has now reached Contract in Force (CIF) with subsea telecommunications specialist Xtera, marking a significant milestone in its development. The agreement follows extensive planning and early engagement with the supply chain, drawing on EXA Infrastructure’s team experience in delivering complex subsea systems. Xtera will act as a key supplier to the project, which is being led and delivered by EXA Infrastructure, a leader in delivery of wholesale transatlantic capacity.

Unlike a standalone subsea cable, EXA Meridian will connect directly into EXA Infrastructure’s existing owned network. A new cable landing station in Brean will connect the system through diverse terrestrial routes to Slough and EXA Infrastructure’s pan-European backbone. This integration into the wider platform will give customers an enhanced network mesh with multiple options for moving large volumes of data between North America and European regions, with greater choice over routes, resilience, and geographic diversity.

“Demand across the Atlantic is changing quickly. The largest customers are increasingly planning in spectrum and fibre pairs, and the capacity they will need towards the end of the decade has to be built now,” said Jim Fagan, CEO at EXA Infrastructure. “With a Ready For Service (RFS) date set for 2029, EXA Meridian will be the only cable with sufficient capacity to satisfy these large-scale demands.

“We have consistently committed to investing to meet strong demand. That means understanding where the market is going, securing the capital to act early and having the experience to execute when the opportunity arrives.

By integrating EXA Meridian directly into infrastructure that we own and operate across Europe, we can give customers greater route choice, resilience and accountability. It demonstrates the discipline behind our investment strategy and our confidence in continuing to build as commercial demand requires.”

EXA Meridian is already supported by significant anchor customer commitments, including leading Neocloud and Hyperscale players, providing strong commercial backing for the investment alongside tier-one suppliers secured to support project delivery. The system is targeted to be ready for service in Q4 2029.

How is the global submarine cable sector changing? Join industry leaders in discussion at Submarine Networks EMEA 2027, the world’s largest subsea conference

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