3,2,1… New Year unlocked

The ball may have dropped in Times Square, but we are not dropping the ball in any sense when it comes to business and developing new products for our customers. And to prove that, we will let you in on one or two secrets of what’s coming this year. Keep reading to learn more!

2022 was an exciting year with lots of changes in our company that reflect all the many achievements we counted at the end of the year. So, just for fun, let’s go over a quick recap of the content we worked on during the year that is available to you at any time!

We wrote and published 51 blog posts on various topics that help our customers to learn more about our products and improve their businesses. We made a selection of some of the most relevant ones with Product Releases and news. You can also visit our blog, hit the search bar, and find your favorite any time!

Products Update: What’s New in PBXware 6.6 

Products Update: What’s New in gloCOM & gloCOM GO 6.6 

Products Update: What’s New in PBXware 6.5 

Products Update: What’s New in gloCOM & gloCOM GO 6.5 

SERVERware 4.2 – 3 Reasons Why You Should Boost Business’s Security 

We presented 7 webinars, some co-hosted with partners and stakeholders, on a variety of topics that help our customers grow their business by using our products and environment. We also hosted our quarterly listening campaigns, A.K.A. ‘We Are All Ears’, which continue to pursue the objective of bringing together our Product Owners and partners. If you missed any of these, take advantage of the first slow days of the beginning of the year to catch up!

Every year we commit to delivering richer and more relevant materials and resources for our partners that are not only related to our products, but to industry trends in general. In 2022 we wrote and published five eBooks about topics that were focused on bringing a new perspective of business and the best way to approach them with tools and solutions we offer. In a blog format you can dig into How To Become STIR/SHAKEN Compliant with Bicom Systems and Kari’s Law and Ray Baum’s Act – An In-Depth Guide for Resellers

We’ve worked closely with Channel Vision Magazine for years now, a digital magazine focused on bringing the latest news and trends to Service Providers in the North American market. This was our first year creating podcasts for their platform and ours as well. We are very proud to have recorded and published eight podcast episodes that covered many different aspects of our company in each of those. From our UC solution, to our best Trade Show Dos and Don’ts, and even our company culture. Our podcasts are short and fun, the perfect soundtrack for your next ride to the office!

And last but definitely not least, after a couple of slow years, we finally got to go back to something we really enjoy: Trade shows! In 2022 we had the chance to be at Enterprise Connect in Florida, IT Partners in Paris and the first ever CVExpo in Arizona. We hope to see you next year at one of these, or maybe a new one!

A new year is a reminder to continue accepting new challenges, pushing our boundaries, learning new skills, and, of course, enjoying flavors of success. We will continue to push forward with new ideas, improvements, and a dedication to providing the best customer experience possible. 

In fact, we have already been working on some big projects that will be revealed and shared with our customers later this year. We won’t spoil any surprises yet, but here’s a quick list of some of the things to come:

  • Bicom Systems Podcast
  • New website
  • 6.7 Release
  • Yearly Customer Summit
  • We Are All Ears 2.0
  • Support – news and improvements

For us, our customers are our inspiration. We are glad you are here, inspiring us to be better. If you are one of our customers, we encourage you to keep following us on all our digital platforms (IG, FB, TW, LI), our blog, and our YouTube Channel.

If you are not yet a customer and want to be a part of our 2023, contact our sales team here to get started!

FCC cracks whip on security breach reporting


News

The Federal Communications Commission (FCC) has proposed new update that would require telcos to accelerate their reporting of data breaches for both customers and law enforcement

On Friday, the FCC began proceedings to bolster the existing rules regarding telco obligations to notify their customers when sensitive data has been compromised.

Currently, network operators are required to notify the relevant authorities – the FCC, but also potentially the US Secret Services and Federal Bureau of Investigation (FBI) – of a data breach within a maximum of seven days after discovery. Only then, assuming no objections from law enforcement agencies, can customers be notified.

Now, the newly proposed update suggests eliminating this seven-business-day window, meaning that customers can be notified more quickly, “without unreasonable delay”, when their data has been leaked.

The update would also broaden the existing scope of what is considered a ‘breach’, now including cases of “inadvertent access, use, or disclosures of customer information”, rather solely breaches as a result of cyber-attacks. In short, telcos will be required to report incidents where customer data is compromised due to their own negligence as well as those caused by malicious actors attacking the network.

“The law requires carriers to protect sensitive consumer information but, given the increase in frequency, sophistication, and scale of data leaks, we must update our rules to protect consumers and strengthen reporting requirements,” said FCC Chairwoman Jessica Rosenworcel.  “This new proceeding will take a much-needed, fresh look at our data breach reporting rules to better protect consumers, increase security, and reduce the impact of future breaches.”

If passed, this update will bring the FCC regulations more closely in line with those of data protection standards found elsewhere in the world, such as the European Union’s General Data Protection Regulation (GDPR), which requires customers to be notified of any breach within 72 hours.

This would be the first time the law has been updated in 15 years.

How are the latest regulatory changes impacting the telecoms landscape in the US? Learn more from the operators themselves at the upcoming Connected America conference live in Dallas, Texas

Also in the news:
Orange opens European solar farm to boost access to renewable energy
Bullitt: Two-way satellite messaging will be available this quarter
Cox launches mobile services to bolster fixed line offerings

4iG agrees full takeover of Vodafone Hungary

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Industry Spotlight: DQE’s Jim Morozzi on Expansions in PA and Beyond

Industry Spotlight: DQE’s Jim Morozzi on Expansions in PA and Beyond

Regional fiber operators have always been out there, but in the last 5-10 years, they have started to get attention, and not just when it comes to consolidation.  With us today is DQE Communications CEO and President Jim Morozzi.  DQE has its roots in the energy utility world of metro Pittsburgh but has moved far beyond the original vision of a dark infrastructure company into a regional lit and dark fiber access provider. Jim joined DQE in 2013 and has overseen the company’s expansion across Pennsylvania and neighboring states. … [visit site to read more]

Government weighs in on clash between ISPs and Nepal Electricity Authority


News

Nepal’s Ministry of Communication, Internet and Technology (MoCIT) has requested that the Nepal Electricity Authority (NEA) stops removing internet cables from its utility poles

This week, the ongoing conflict between Nepal’s internet service providers and the NEA has escalated yet further, with the MoCIT formally asking the NEA to stop removing internet service cables from its utility poles.

For many years, Nepal’s ISPs have been using the NEA’s utility poles to host internet and TV cables, a highly efficient strategy for rapidly deploying networks across the country at minimal cost.

However, around a year ago, the NEA announced it would be increasing the rent on the use of its utility poles to host internet cables – in some cases by up to 700%.

Naturally, this price hike posed a considerable concern to the ISPs, who took to legal channels to complain.

Shortly after the increase was announced, the ISPs told the Nepal Telecommunication Authority (NTA) that they would need to pass on these costs to customers, raising monthly subscription prices by around 150 Rs (~$1.13) in rural areas and 300 Rs (~$2.27) in urban areas to handle this increased rental price.

According to The Internet Connectivity Index-2021, the average monthly charge for broadband services in Nepal in 2021 was 1,600 Rs (~$12.10).

By October 2022, the ISPs were still disputing the new pricing and refusing the pay the increased fees, hence the NEA began removing internet cabling from their utility poles in various regions in, causing significant disruption to internet services.

The move was met with condemnation by both the ISPs and the NTA, with the latter suggesting that the NEA could potentially be punished by law for obstructing services.

This week, with the cables’ removal still ongoing, the Internet Service Providers’ Association of Nepal (ISPAN) has called for government intervention to stop the NEA, arguing that the ISPs were being unfairly pressured to pay the unilaterally increased fees.

The NEA, on the other hand, says it is simply following legal procedure, removing the cables from its infrastructure due to lack of payment.

Now, the MoCIT itself has been forced to weigh in on the conflict, requesting that the NEA cease removing the cables due to the internet’s integral role in public life. It urged the NEA and the ISPs to come to a speedy compromise, noting that internet access is key to the Digital Nepal Framework, the government’s 2019 plan to increase digital literacy and ICT access throughout the country.

The MoCIT has officially requested that the Ministry of Energy, Water Resources and Irrigation, which oversees the NEA, order the energy provider to cease its disruptive activity.

Want to learn more of the latest news from the world of telecoms? Register now to recieve the Total Telecom daily newsletter

Also in the news:
Resilience in the face of war: Kyivstar talks challenges and collaboration
BT seeks £100m in savings by merging global and enterprise units
Connected Britain Keynotes: CXO Spotlight

Nepal’s electricity authority accused of undermining internet access

A rather unusual intergovernmental row seems to have broken out in Nepal, where the country’s Ministry of Communication, and Information Technology (MoCIT) has indicated its displeasure over the Nepal Electricity Authority (NEA) cutting internet cables, resulting, predictably enough, in internet outages for many customers.

MoCIT has apparently written to the country’s Ministry of Energy, Water Resources and Irrigation asking it to stop NEA cutting cables. The umbrella union of internet service providers (ISPs) in Nepal, ISPAN, has also called for government intervention.

Nepal Telecommunication Authority (NTA) has also been involved, to the extent of telling MoCIT that the act of cutting off internet cables is a human rights violation.

The reason NEA has been cutting off fibre internet cables and power supply lines for ISPs could involve a dispute over charges for pole rentals. ISPAN members argue that NEA has been bullying the ISPs into accepting inflated pole rental charges. However, It’s not clear whether NEA accepts that is cutting cables to force payment of the new pole charges, rather than doing so for aesthetic or safety reasons.

That said, in April last year NEA announced new rental charges on utility poles for internet and cable TV providers, which ISPAN warned would inflate internet costs. As happened just about everywhere else, internet use skyrocketed in Nepal during Covid-19.

According to the Nepalitelecom.com website, MoCIT has asked the energy ministry that internet service be provided without any disruption from NEA pointing out that telecommunications is an essential service and reminding NEA of the new government’s aim to provide efficient services through digital means.

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Orange opens European solar farm to boost access to renewable energy


Press Release

Orange is announcing the signature of a memorandum of agreement with Reservoir Sun, a leading player in self-supply solar electricity systems for companies and local government, to set up a photovoltaic power station in Bercenay-en-Othe (Aube)

The station is due to go online in 2025. The project’s first major milestone is the environmental impact analysis.

To fulfill its environmental commitments, Orange is increasingly turning to renewable sources of energy and wishes to accelerate this transition by making the most of solar energy on its tertiary and technical sites. The Group will therefore deploy its first solar farm in France and in Europe[1] on the strategic satellite communications site at Bercenay-en-Othe. The farm will cover a surface area of 50,000 m2, or the equivalent of seven football pitches.  With an installed capacity of 5 MW (1MW for self-consumption and 4MW for reinjection), the power station will supply 20% of the site’s energy needs and surplus electricity can be fed back to the grid. This locally generated, low-carbon electricity corresponds to the annual energy consumption of 1,700 homes and will save over 100 tons of CO2 every year.

The first milestone, starting today, is the environmental impact analysis required to carry out the project, in agreement with the DREAL (Regional Directorate for the Environment, Planning and Housing). This study will be carried out over a period of up to 12 months, or four seasons, to determine the potential impact of the project on living species on the site. The study of the natural environment aims to minimize the impact of the facilities and to recreate, if required, species’ habitats.

Michaël Trabbia, interim CEO for Orange Wholesale and International Networks, declared: “We are happy and proud to launch an ambitious local solar farm project at our Bercenay-en-Othe site. This solar farm reflects our additionality approach and is fully in line with our strategy to develop the use of low-carbon energies, in order to contribute to our environmental commitments. This project thus contributes to securing our energy supply while decarbonizing our activities. »

Mathieu Cambet, Managing Director of Reservoir Sun: “Reservoir Sun is very proud to have been chosen by Orange as a trusted partner for its first solar power project on one of its own sites. We hope that this shared project will mark the start of a strong collaboration to take on the challenges of decarbonization and local energy production.”

Want to learn more of the latest news from the world of telecoms? Register now to recieve the Total Telecom daily newsletter

Also in the news:
Resilience in the face of war: Kyivstar talks challenges and collaboration
BT seeks £100m in savings by merging global and enterprise units
Connected Britain Keynotes: CXO Spotlight

Safaricom chairman quits

Keep up-to-date with all the latest news, articles, event and product updates posted on Developing Telecoms.
Subscribe to our FREE weekly email newsletters for the latest telecom info in developing and emerging markets globally.

Sending occasional e-mail from 3rd parties about industry white papers, online and live events relevant to subscribers helps us fund this website and free weekly newsletter. We never sell your personal data. Click here to view our privacy policy.

Bullitt: Two-way satellite messaging will be available this quarter


News

Bullitt Satellite Connect will reportedly ensure that customers are connected “wherever you have a clear view of the sky”

This week, at the CES show in Las Vegas, UK-based rugged phone manufacturer has shed light on its much-anticipated Bullitt Satellite Connect service, a two-way satellite messaging service.

Using proprietary software and service components, Bullitt Satellite Connect will provide text messaging services via an app, Bullitt Satellite Messenger. Messages will be relayed via satellite, allowing customers assurance that they will never be without signal so long as they are outside.

The service will first attempt to connect to Wi-Fi or a cellular network, but when these are unavailable it will connect via satellite. Messages sent from Bullitt Satellite Messenger can be received as a simple SMS on smartphones without the app; the receiving party will, however, need to download the app in order to reply.

In addition to messaging, the service will also offer more typical satellite services, such as location tracking and SOS assistance.

Subscriptions for the service will begin at $4.99 a month, with the SOS assistance free for the first year.

“Bullitt Satellite Connect solves a real connectivity problem. American’s send 6 billion SMS text messages each day* but, due to the sheer scale and topography of the country, no single carrier covers more than 70% of the US land mass and around 60 million Americans lose coverage for up to 25% of each day**,” said Richard Wharton, Co-Founder at Bullitt Group.

“That means hundreds of millions of instances where people who want to communicate via their phone cannot. Coverage blackspots persist to a greater and lesser extent the world over. We have a truly international solution. Bullitt Satellite Messenger provides total reassurance that you will have a connection wherever you have a clear view of the sky.”

These capabilities have reportedly been developed over the past two years working alongside partners including chip giant MediaTek, satellite partner Skylo, critical event response specialist FocusPoint International, and others.

The first smartphone to support this new messaging service will be the next device in Motorola’s Defy range, the full details of which have yet to be announced. Bullitt and Motorola first struck a strategic alliance back in January 2021.

Bullitt says the new service is set for commercial launch later this quarter.

*Source: CTIA

**Source: https://www.opensignal.com/2019/09/24/mobile-experience-in-rural-usa-an-operator-comparison

What role will non-terrestrial networks play in the wider telecoms industry in the coming years? Join the experts in discussion at this year’s live Connected America conference in Dallas, Texas

Also in the news:
Resilience in the face of war: Kyivstar talks challenges and collaboration
BT seeks £100m in savings by merging global and enterprise units
Connected Britain Keynotes: CXO Spotlight

Poll: Which Network Operators Are the Most Likely Buyers in 2023?

We started the week with the question of consolidation targets in the US, and now it’s time for the other side of the coin.  What network operators are most likely to be consolidators in 2022?  We’ll take it as a given that ‘infrastructure funds’ would top the more general list of likely buyers, of course, but let’s focus on the existing network operators looking to expand inorganically.  Last year … [visit site to read more]