Tonomus, the first subsidiary of Neom, a region in Saudi Arabia on the Red Sea coast described as ‘building a future fuelled by the power of cognitive technology’, has announced the opening of its first digital communications facility.

Tonomus says its mission is to transform the way we live through predictive, personalised and autonomous solutions enabled by unrivalled connectivity and next-generation technologies.

The TONOMUS.NEOM Telecommunications Centre contains a high-capacity, highly efficient data centre and associated infrastructure to enhance the availability, resilience and growth of 5G, satellite and fibre cable network connectivity, and enable the provision of secure private cloud services in the Neom region.

On-site offices and facilities within the centre will support day-to-day operations and collaboration with telecommunications industry partners.

The centre is described as a key upgrade to Neom’s existing ICT infrastructure that will, it is claimed, offer some of the highest and most reliable network speeds anywhere in the world.

Strategically located in Oxagon, a city that will be home to advanced and clean industries in Neom, it will provide consistent bandwidth for secure information sharing and fast decision-making, supporting the demands of construction across the Neom region, keeping a growing number of residents and businesses connected securely and without interruption, and driving down operating costs.

The centre will power a software-driven network and secure private cloud that is projected to service up to 60 locations, some 1,800 structures, approximately 300,000 construction staff needed at Neom by 2025 and 200 million IoT devices by 2030. It will also interface with key existing and future national and international digital networks and services to offer a seamless experience to end users.

The facility site spans an area of 18,000 square metres, with a two-floor office building hosting 150 personnel. It will also serve as a hub for ongoing collaboration with telecommunications solution providers and technology partners.

Of course, the eventual demand for these services depends on funding for Neom itself. The region, which, it is said, will be 33 times the size of New York City once the project is finalised, is still in the early stages of its development. News service Middle East Eye says there has also been controversy about forcible displacement of local people.

News

The group will meet today with PM Rishi Sunak to discuss the state of the UK economy and explore options for boosting the economy

Today, the UK government has unveiled fourteen chief executives that will form a new business council set to advise the Prime Minister on economic policy.

The group comprises the CEOs of AstraZeneca, NatWest Group, BAE, SSE, Google DeepMind, Sainsbury’s, Vodafone, GSK, Aviva, Shell, Sage, Taylor Wimpey, Diageo, and Barclays.

Together, they represent many of the UK’s largest industries, including banking, pharmaceuticals, retail, construction, energy, tech, insurance, telecoms, and defence.

Unsurprisingly, these companies are also some of the UK’s most valuable; nine of the companies represented are in the UK’s top 30 listed businesses, with only the relative newcomer, AI specialist Google DeepMind, not being featured on the FTSE 100.

Combined, the fourteen companies reportedly employ around 330,000 people in the UK.

“I look forward to hearing first-hand from business leaders about how we can break down the barriers they face and unlock new opportunities for them to thrive,” said PM Rishi Sunak. “The more businesses innovate and invest, the more we grow and create good jobs across the country.”

The business council will reportedly convene twice a year and will be refreshed at the end of 2023.

Today’s meeting will reportedly focus on the economic climate, inflation, skill shortages, and the ongoing impacts of Brexit.

As far as all this relates to the telecoms sector, the inclusion of new CEO of Vodafone Group, Margherita Della Valle, is noteworthy.

Della Valle was made permanent CEO of Vodafone back in April, having held the position on an interim basis since the end of 2022. Since the resignation of previous CEO Nick Read at the end of last year, she has been outlining plans to turn around the company’s dwindling fortunes, declaring its most recent financial results “not good enough”.

The company currently has plans to cut around 11,000 jobs across Europe over the next three years, including a significant number at the company’s UK headquarters, as well as streamlining operations across its portfolio.

Perhaps most notably, the company is in the process of merging its UK operations with those of CK Hutchison’s Three UK. The £15 billion deal would create a telecoms powerhouse with the scale to threaten the hegemony of BT, potentially making Vodafone the most powerful player in the UK market.

The deal is still awaiting the results of regulatory scrutiny.

“I am pleased to be joining the Business Council, an important forum to promote and support the global competitiveness of the UK. We have a vital part to play in the UK’s future, as our national communications infrastructure can help drive innovation and economic growth,” said Della Valle.

Aside from Vodafone, the other natural fit for a telecoms representative on this council would be Philip Jansen, the CEO of BT. As head of the largest UK telco, as well as one of the country’s largest employers in the country, Jansen would seem ideally placed to help steer the PM on the UK economy’s digitalisation.

However, just last week it was announced that Jansen is seeking to step down from the role of CEO over the next year, with analysts suggesting he had been on “shaky ground” for time due to the company’s disappointing results.

Shares in BT have fallen around 45% during Jansen’s four-year tenure.

Finally, it is also worth quickly noting here the lack of representation of SMEs on this business council. There are reportedly, 5.5 million SMEs in the UK, representing 99.9% of UK private sector businesses, yet none of these

The Federation of Small Businesses (FSB), one of the largest lobbying groups in the country, which represents around 160,000 SMEs, has been quick to criticise the composition of the business council, calling it full of “corporate bigwigs” and “suits”.

How much of a key role does the telcoms play in growing the UK’s economy? Join the ecosystem in discussion at this year’s Connected Britain conference, the UK’s largest digital economy event

Also in the news:
EU and Japan sign deals for subsea cables and semiconductors
Home Office lambasted over Emergency Services Network delays
Ofcom probes VMO2 as customers complain about contract cancellation

Latin America and Caribbean-focused multilateral development bank IDB Invest says it has closed a standby letter of credit for about US$47.5 million to service provider Colombia Móvil (aka Tigo) to support the expansion and upgrade of telecommunications infrastructure in small municipalities in Colombia.

The project, says IDB, will provide mobile broadband to 915 rural areas that are currently without coverage, allowing them to enjoy the benefits of digital connectivity and helping to close the rural-urban access gap.

The project will help improve mobile services, specifically by aiding the transition from basic 3G to 4G LTE broadband in 340 municipalities. This will allow retail and corporate customers to benefit from high-speed data connectivity, in turn facilitating access to digital services, such as e-health, online education, telework and financial services.

IDB Invest says it is also providing advisory services to support the digitalisation of small, rural and agricultural businesses in Caquetá, in the Amazon region. This, says IDB Invest, will improve their productivity, their conservation efforts and the sustainable use of ecosystems.

Two local community groups that work in sustainable agricultural processes led by young farmers are already receiving training on how to use digital tools to improve their service offering.

This is not the first time IDB Invest has put money into upgrading Colombian telecommunications. As we reported at the time, in January last year, IDB Invest offered financial support to Tigo for the deployment of telecommunications infrastructure in 177 localities that did not have access to mobile broadband.

IDB Invest says it is committed to promoting the economic development of its member countries in Latin America and the Caribbean through the private sector. It adds that it has a portfolio of US$16.33 billion in assets under management and 394 clients in 25 countries.

News

The standalone 5G (5G SA) solution will allow devices to connect to both private and public networks simultaneously using a single SIM card

Orange Business has announced the launch of a new hybrid private mobile network solution, allowing simultaneous access to a private network deployed by Orange as well as the company’s public commercial network.

The “two-in-one” 5G SA solution uses a router from Cradlepoint that connects to both networks and directs data flows to the desired network based on the application or use case.

The solution also relies on network slicing, edge computing, and local break outs across the overlapping public and private 5G networks to ensure network security and guaranteed low latencies.

The solution has been successfully tested at Orange’s facilities in Arcueil, Paris.

Orange says that the hybrid network will have many uses, particularly in industrial settings, where it can be used to connect industrial equipment, objects, smartphones, tablets, human-machine interfaces, or even autonomous vehicles.

As well as providing secure connectivity for a site’s critical activities, it will also allow for connection to subcontractors and remote sites, host third parties, and provide coverage for users beyond the site’s boundaries, such as forklift drivers and freight travelling by road, river or rail.

“Companies in all sectors face modernization, competitiveness and resilience challenges. The evolution of existing networks towards a hybrid private model promises major benefits in terms of production optimization, improvement of the experience of actors in the field and technology management. Orange mobilizes its dual expertise as operator and integrator to support its customers in their transformations,” explained Valérie Cussac, Orange Business’s Senior Vice-President of Smart Mobility Services (statement translated from French).

Earlier this year, Orange announced the launch of a 5G SA network in Spain, but in other markets, including France, the company has yet to make the upgrade to the more advanced technology.

What impact will the arrival of standalone 5G have on the wider telecoms ecosystem? Join the operators in discussion at this year’s live Total Telecom Congress

Also in the news:
EU and Japan sign deals for subsea cables and semiconductors
Home Office lambasted over Emergency Services Network delays
Ofcom probes VMO2 as customers complain about contract cancellation

News

The partnership will enhance collaboration on digital issues to strengthen supply chains and reduce reliance on China for key technologies

Following the first Japan–EU Digital Partnership Council meeting held last week, Japan and the EU have signed two Memoranda of Cooperation (MoC) to advance work in crucial areas in connectivity.

As part of the deal, the two parties plan to support the development submarine cable connectivity via the Arctic, which will provide secure, reliable, and sustainable connectivity between the EU and Japan. If successful, there is possibility for these submarine networks to be extended to a wider parts of Southeast Asia and the Pacific.

The partners also signed a second MoC on semiconductors, focusing on enabling greater cooperation on R&D, advancing skills for the semiconductor industry, and subsidy transparency. The partnership will also see the formation of an early warning system for supply chain disruption, allowing each nation to better prepare for shortages should they occur.

The subtext to this agreement is the perceived need to build self-sufficiency and diversity in the global semiconductor supply chain, with both parties increasingly wary of their technical reliance on China for chip manufacturing.

“Economic security is a common concern for Japan and the EU. We share similar dependencies, and we both need to de-risk our supply chains. One of our objectives is to reduce overreliance for products that are vital for our economies, like critical raw materials and semiconductors on a handful of suppliers – many of them based in China,” said President of the European Commission, Ursula von der Leyen.

Additionally, the EU and Japan have agreed to enhance cooperation on several other, wider issues, such as generative artificial intelligence, quantum computing, data governance, and cyber security.

The co-chairs of the Japan-EU Digital Partnership Council are set to meet again in 2024 to reviews the progress of the deal.

Join in the conversation about digital security at this year’s Total Telecom Congress live from Amsterdam

Also in the news:
Connectivity between Iceland and Japan through new Pan-Arctic Fibre cable
Construction begins on Medusa submarine cable system
What’s hot in the submarine networks industry today? 

News

A summary of all the essential financial news in the telecoms world 

Ericsson’s Q2 sales drop 

In a recent financial report, Swedish telecoms equipment vendor Ericsson noted that while the company’s net sales were up 3% from last year, to SEK 64.4 billion $6.3 billion, the company’s Q2 sales had fallen. The company’s organic sales fell by 9% in Q2 and EBITA halved from SEK 7.5 billion ($730 million) to SEK 3.7 billion ($360 million).  

Network sales fell by 13%, despite vast sales improvements in Oceania, Southeast Asia, and India, where the company now has a leading market share. The steep fall in North American sales was not offset by the improvements in Eastern markets. 

The tech giant cited the knock-on effects of high inflation and rising interest rates for their falling sales. 

Indeed, Börje Ekholm, President and CEO of Ericsson, noted the challenging market conditions, stating “performance in Q2 was in line with our expectations, despite the uncertain macro backdrop and significant changes in market mix.” 

“The firm forecasts similar outcomes for Q3 and hopes for improvements by the end of the financial year: Q3 will benefit from an early impact of our strong focus on cost-out execution. Overall, we thus expect Q3 EBITA margin to be in line with or slightly higher than Q2, followed by a seasonally stronger Q4,” he added. 

“Based on the expected recovery of the mobile networks market towards the end of the year, we remain focused on reaching the lower end of the 15-18% EBITA margin long-term target range in 2024.” 

After the report’s release this morning, Ericsson’s shares were down 8%. 

Nokia reduces annual sales forecast 

Nokia is one of many companies feeling the effects of slower consumer spending and a reduction of consumer inventory levels, because of rising interest rates and high inflation. 

In an effort to combat this, the firm has lowered their net sales forecast from €24.26–26.2 billion to €23.2–24.6 billion. They have also narrowed their operating margin from 11.5–14% to 11.5–13%.  

The company commented that that “Nokia will continue to take measures to ensure it remains on track towards its long-term targets of growing faster than the market and delivering a comparable operating margin of at least 14%.” 

Despite the announcement, the firm still expects net sales of £4.8 billion this quarter. 

Since the news, Nokia’s shares were down 9.6%, the lowest since April 2021. 

Cisco suffers from Bank of America downgrade 

This week, Bank of America analysts lowered Cisco Systems share rating from ‘buy’ to ‘neutral’.  

“Street estimates are looking for a soft landing to Cisco’s product revenue growth, expecting it to grow 3% year-over-year in fiscal 2024 and 2% in fiscal 2025, after (estimated) growth of 13% in 2023 and 6% in 2022,” noted Bank of America analyst Tal Liani, who is responsible for the stock’s downgrade.  

He added: “However, these estimates lead to fiscal 2024/2025 product revenues that are much higher than historical levels. Since fiscal 2012, Cisco’s product revenue has remained at around a $36 billion to $39 billion range, mostly attributed to the timid growth of Cisco’s legacy products. It appears that the analysts deem the expected revenue too high, and therefore too much of a risk. The downgrading of the stock is a reflection of these concerns. 

Cisco shares dropped by 18% on the news. 

Huawei seeks to increase intellectual property revenue 

The firm, which made $560 million from licensing last year, is looking to increase total in 2023, this week releasing new royalty rates. 

Huawei’s smartphone revenue has taken a huge hit since US sanctions began in 2019, thus increasing revenue from other streams is now increasingly important. 

The new rates will apply to a number of Wi-Fi 6 devices, IoT products, and 4G and 5G handsets. The royalties for Wi-Fi 6 consumer devices is $0.5 per unit, while the rate caps for 4G and 5G handsets are $1.5 and $2.5 per unit, respectively. For IoT, the standard rate is 1% of the net selling price, capped at $0.75, while ‘IoT-Enhanced devices’ range from $0.3 to $1 per unit. 

Huawei currently has nearly 200 patent licensing deals, which it hopes to increase in the future. The company is the one of the largest patent holders in the world, with only IBM, Samsung, and Taiwan Semiconductor Manufacturing Company (TSMC) holding more patents as of 2022. 

News

A report from the Commons Public Accounts Committee (PAC) said the Home Office still had no “realistic plan” for the new Emergency Services Network (ESN), with the delay costing the UK’s emergency services millions of pounds every year

The government’s plan to create the new 4G-based ESN was first announced in 2015, initially aiming to launch the system in 2017 and completely replace the existing Airwave network by 2019. At the time, the project was expected to cost around $5 billion.

However, progress on the ESN has been glacial. Eight years have passed, and the government still does not know when the system will be in place, with some reports estimating it will not be operational until 2029.

The government has reportedly spent around £2 billion so far on developing the ESN with no tangible progress, while the initiative’s projected budget has swelled massively to over £11 billion.

Today, the PAC has announced the results of its fourth inquiry into the ESN’s delays, being highly critical of the lack of progress or planning on the part of the Home Office.

“The ESN project is a classic case of optimism bias in Government,” said the committee chair Dame Meg Hillier. “There has never been a realistic plan for ESN and no evidence that it will work as well as the current system.”

“Assertions from the Home Office that it will simply ‘crack on’ with the project are disconnected from the reality, and emergency services cannot be left to pick up the tab for continued delays. With £2 billion already spent on ESN and little to show for it, the Home Office must not simply throw good money after bad,” she added.

The report itself detailed the costs the UK’s emergency services are facing in keeping the existing Airwave system running.

The ambulance service said it had spent £9.5 million towards making the transition, while the fire service had spent £6 million, along with an additional £2 million for early versions of the ESN which had since been replaced.

The police force, meanwhile, estimated that purchasing additional Airwave devices had cost them £125 million since 2018 and would cost them a further £25 million by 2026.

It is worth noting here that Airwave’s parent company, Motorola, was originally contracted to help deliver the ESN itself, but withdrew from the project at the end of last year. The US-based mobile device company seemingly feared that it would be forced to sell Airwave by the UK Competitions and Markets Authority (CMA), after a recent CMA consultation estimated that Motorola stood to make excess profits of £1.3 billion from the Airwave system over a decade.

The Home Office is now in the process of finding a new supplier to replace Motorola.

The PAC closed their report by recommending the Home Office appoint an Independent Assurance Panel to oversee progress on ESN. The Home Office has until the end of the year to produce a suitable outline for the ESN project and must create a new business case in Q1 2024.

How is the UK telecoms market evolving in 2023? Join the operators in discussion at this year’s Connected Britain conference

Also in the news:
Netomnia passes half a million premises with full fibre
Telefónica sells majority share of Peruvian fibre network to KKR
5G NTN-mobile market revenue to hit $18bn by 2031

Since the early 2000s, Bicom Systems has helped businesses, enterprises and governments alike to bridge the gap in communications technology and keep up with technological trends.

One of our most popular products, PBXware, attests to that fact as it currently has well over 3 million extensions worldwide.

But why do so many people prefer PBXware over other solutions on the market? Well, there is a lot of merit to the product which is hard to summarize in a few words, so let us take it from the top, shall we?

You Can Build It Your Way

Scalability

The first major benefit to PBXware is its flexibility.

Many businesses want a long-term solution that will scale to fit their size and scope.

PBXware offers exactly that, eliminating the fuss of having to switch over to a different service and having to negotiate new contracts.

Pick The Edition That Best Suits Your Needs

To that end, PBXware is offered in 4 different editions depending on the needs of your business: Business, Contact Center, Multi-Tenant, and SP.

Business Edition

The first option, as the name suggests, is tailor-made for businesses, offering easy stat tracking thanks to a detailed, yet deceptively simple to read and use, GUI.

It also comes with role overview and management and offers compatibility with all major VOIP phone brands.

On top of that, it serves as a Unified Communications Tool with features like meeting organization, screen sharing, and the like.

Contact Center Edition

The second of the two options, the Contact Center edition, is the ideal choice for call and contact centers, giving you everything you would want in a neat little package with Automatic Call Distribution and Real-Time Agent Monitoring.

It even offers online self-care for your customers to help them customize their PBXware experience, a feature that every edition has apart from SP edition.

Multi-Tenant Edition

Our most popular edition, Multi-Tenant, is used to manage multiple customers (tenants) with a single instance of the software, making it ideal for Internet Telephony Service Providers (ITSPs) as it helps cut down on operating costs on top of keeping customer management simple and easy.

However, the Multi-Tenant edition isn’t without its own benefits either.

Being able to host an unlimited number of IP PBX Tenants, LCR, stat tracking, custom development solution options and more, alongside serving as a Unified Communications platform are what make this edition so appealing to our business partners.

SP Edition

SP edition is a bit of a special case.

It is not a standalone PBX system like the others are.

Instead, it was specifically designed for managing and accessing data from multiple PBXware systems in a centralized location, and, to simplify administration, making it easier to keep track of configurations and to edit specific settings.

What makes PBXware’s SP edition unique are some of its standout features like SSO functionality and its advanced search capabilities.

Your (Company’s) Name Here

Depending on your preferences, you can either opt for the default Bicom Systems branded variant or the white label option where we tailor it to fit with your company’s name and color scheme, a particularly popular option for resellers.

Your Data: Your Choice

When it comes to hosting your network and your data, Bicom Systems offers two server options.

You can either opt for cloud hosting on our own servers or on-site installation on your own company’s servers.

Both of these options come with different benefits and drawbacks, so, in the end, the choice between the two comes down to preference.

The Cloud

The cloud-hosted option relieves you of purchase and maintenance costs for the servers and the rest of the hardware, leaving those tasks to us.

It is definitely the more affordable and convenient option of the two, and thus, more popular among our business partners.

On-site Installation

If, however, you prefer to have your data on-hand and like having your teams handle server maintenance and data management internally, then the on-premise solution is the better one for you.

Apart from having the data reside on your premises, you will be able to enjoy decreased server latency and more overall flexibility in developing safety measures and other plans revolving around the use of the product.

Whatever your choice ends up being, we are always ready to jump in to provide you with a pleasant and favorable experience.

Seamless CRM Integration

If you have a preferred CRM platform and are worried about having to swap should you choose PBXware as your telephony platform, do not be. PBXware pairs itself well with a number of the most used CRMs on the market, integrating itself seamlessly into it.

How Is Such Flexibility Possible?

When someone lists so many incredible features, one would often wonder how one platform could manage so much.

The answer is hidden in PBXware’s API which is used when your (external) systems need to fetch data or change a configuration in PBXware, allowing them to work in tandem with one another. 

Master It In Hours

Intuitive GUI Design

When users initially see pictures of PBXware’s features, they may think that our product is hard to manage and use due to the many features that it has.

However, that could not be further from the truth. The UI itself is deceptively simple and easy to read and navigate for new users and veterans alike.

Everything is plainly presented and easy to read so the learning curve tends to be rather short on average.

If, however, users still find it somewhat challenging to master and piece together, the “Embedded documentation” feature can help remind them of a specific element’s function with an example.

This is equally useful to new users who need to be brought up to speed at a relatively quick pace, or for more experienced users who just want to get a slight refresher course on a specific element’s use that they may have forgotten.

Easy To Install

So, the use of the product is easy and intuitive, but what about the installation process? Well, that is relatively easy too as everything is done by the Setup Wizard.

All you need is a single mouse click and your PBXware extension will start installing and be ready for use in no time at all.

Keep Your Business Safe

One of the key aspects of any modern business is security, whether it is safeguarding their data from unforeseen circumstances like natural disasters or power outages, or keeping service uninterrupted as bad actors can strike at any time.

Thankfully, we have you covered in several different ways, the two main ones being sipPROT and SERVERware.

Stay Safe With sipPROT

SIP attacks are becoming more and more common in our modern world, particularly DDOS-ing, so it is important to have a system in place to protect your infrastructure from getting affected by it.

Our own defense system, sipPROT, helps safeguard your VoIP network against these types of attacks, preventing issues like losing call quality, general service interruptions or having the whole network go offline.

And, to top it all off, it is super easy to install through a simple toggle option from the Setup Wizard if you have opted to add sipPROT to your package.

System Safeguarding With SERVERware

Another product that will greatly improve your network uptime and helps protect data is SERVERware.

It offers numerous network safety features like multiple VPSes, geo-redundancy, backup hosts and hotsparing.

It easily integrates itself with PBXware and allows for added data tracking and VPS management.

SERVERware comes in 3 different editions: the standalone, the mirror, and the cluster, each bringing their own set of benefits to cater to all sorts of business needs, so the choice ultimately comes down to your preferences.

Store Your Data With Any Of The Popular Data Storage Providers

If, however, you are more used to entrusting your data to another popular provider like AWS, Google Drive, Dropbox or an FTP server, do not worry because PBXware has you covered there too.

PBXware integrates with the storage provider of your choice, allowing you to store valuable data from your system, be it voice call recordings, SMS or fax messages and similar.

It also has the ability to play the archived call recordings (which are located in the cloud).

Is PBXware a STIR/SHAKEN Compliant?

For all of our US partners, rest assured that PBXware is fully STIR/SHAKEN compliant.

This is done via our custom in-house Caller ID authentication solution which allows our users to avoid fees for an extra STIR/SHAKEN extension and having to deal with third-party providers which could pose a network security risk.

We make sure to provide optimal service for our business partners and to make our present and future collaborations as smooth and as simple as possible.

Do note, however, that you will still need to get an SS certificate as we are not licensed to provide those of our own accord.

Keep Your Team Connected

Regardless of which PBXware edition you choose, you will always be able to maintain quick and efficient communication within your business through a few different means.

IP Phone Compatible

Bicom Systems’ PBXware is compatible with most popular IP phone brands and integrates itself with them quite well.

This leads to benefits like hot desking, BLF and automated provisioning, making the workplace more efficient and easier to manage, eliminating some of the busywork needed.

This feature is particularly useful for multi-shift offices, remote work, and places like hospitals and similar.

SMS And MMS Support

With PBXware, you are able to send both SMS and MMS messages to anyone within your organization for a quick and easy transfer of information without being in near proximity to that person.

PBXWare even offers the option of bulk SMS messaging which lets you send out important information to large groups of people on the network all at once, removing the need for individual calls in such cases.

Make Communication Even Easier With The Addition Of gloCOM And gloCOM GO

As previously stated, our Unified Communications apps, gloCOM and gloCOM GO, seamlessly integrate into PBXware and allow for an even easier way to communicate and collaborate between all your employees.

It makes chatting easy and makes remote work even easier by giving users access to anyone in the workplace over their mobile phones, even external participants, and adding a file transfer option.

gloCOM has a filtered view option of employees based on department and lets you set up meetings with ease, video conferencing as well as screen sharing.

And yes, as long as you have a stable internet connection, you can join these meetings from your phone too!

A Truly Unified Communications Solution

PBXware serves as an excellent telephony platform and a perfect foundation which expands its functionality when all of our other products are added onto it.

All put together, this forms a truly ideal and unified solution that covers almost every possible communications need a business could have.

We Are At Your Disposal

All of these features are well and good, but what about installation and setup, or support in case something goes wrong? Do you have to handle all of this yourself?

Absolutely not.

As hiccups in the system or random malfunctions with a piece of hardware are bound to happen at some point, we have made sure to set our support team up so that you can get help 24/7, regardless of timezone.

Feel free to contact us if you have further questions or if something still needs clarification.

Our support team would love to talk to you about your business and your needs.

And, as previously mentioned, our teams will handle installation and setup by default with respect to any special guidelines required by your business, if there are any.

A Long List Of Satisfied Business Partners

Of course, all of these claims may feel empty without something to back it up. Thankfully, we have plenty of satisfied customers and long lasting partners under our belt.

Some of the more notable ones being Dell, KFC, and even NASA.

All of them have been great business partners and have had nothing but positive experiences using PBXware to improve their business communication and management capabilities.

Experience PBXware For Yourself

As you can see, PBXware has a lot to offer. It is flexible and can scale with your business needs, easily integrating with your existing systems.

PBXware is tailor made to your specifications, easy to use, and comes with built-in service and data protection if you opt for some of our other products.

This gives you maximum server uptime and security, regardless of your circumstances.

Our solutions are guaranteed to improve communication levels within your workforce and help ease some of the more mundane busywork.

If you are interested in trying PBXware before buying or have any other questions that may not have been answered in this article, feel free to contact us or request a demo of the product.

We are always ready to showcase the best that our products have to offer and hope that you see the potential that we do.

Until then.