PBXware is Bicom Systems’ pride and joy, a turnkey VoIP telephony platform whose goal is to make company grade communications available to all businesses regardless of scale.

It is a unified communications solution which has helped improve business operations for countless clients over the years and continues to do so each and every day.

As a UCaaS provider, the most important thing to emphasize aside from PBXware’s seamless integration is the fact that it grows together with your clients’ businesses if they so choose.

That is why we are here to talk Business, or specifically, the Business Edition of PBXware, a variant specifically designed to be the ideal starting package for the communication of any business.

Make Informed Decisions with Ease

The core of a growing business is having access to useful data and knowing how to utilize it.

Our unified communications solution excels in this aspect thanks to its stellar data collection and report generation capabilities both from the client’s end-user input and from their agents’ activity.

However, sometimes people go overboard and shove everything on screen at once, only making things worse.

PBXware’s Business edition differs in that regard because its dashboard was designed with the help of experts in the field of telephony and communication.

It parses through all available data and displays it in a simple, yet informative way without adding any excess.

The final product ends up as a clean and neatly organized GUI, one that allows your clients to track the data that they need when they need it without feeling overloaded with information.

Experience Intuitive Control

While data is a key factor in improving business operations, it means nothing without proper organization.

PBXware Business Edition’s well-designed GUI already takes care of a major part of cleanly displaying the data that users need to operate efficiently.

However, your clients also have access to comprehensive role-based management, allowing them to assign groups and permissions on an individual level to further customize the data on display per person.

In the end, this gives them the ability to personalize their PBXware experience to better suit their business needs and provide them with a work environment that they are more used to.

Seamless Integration: A Must

Another concern that clients tend to have is how well they can adapt new software to their infrastructure as downtime tends to impact operations, no matter how small.

Thankfully, with PBXware, said downtime is minimal thanks to its API allowing for seamless integration into almost any system.

This is also true for any existing CRM your clients may be using and any IP phone brand as well, our Business edition does it all.

Cutting Costs Without Cutting Quality

In terms of cost, PBXware Business Edition is a competitively priced unified communications platform, though that is not the only place where your clients will be able to save a few bucks.

Thanks to its online self-care systems, your clients can cut down on support costs while still offering their end-users the same, if not better, support experience by allowing them to personally view and adjust their settings.

Deployment Made Easy

With everything said and done, there is still the matter of deployment.

There are two options that you can offer your clients here, both with differing strengths.

They can either opt for a cloud-hosted implementation which will ultimately save them money on operating costs and security, or an on-site implementation which improves server latency and makes sure all of their data and security is handled in-house.

Naturally, PBXware, regardless of edition, has its own security solution in the form of our other product, sipPROT, offering state of the art security which your clients can opt into.

Access To Round The Clock Support

Should any problems arise during deployment or operation, or if there are any questions on their end, you can reassure any of their worries by letting them know they will have access to our support staff regardless of time of day.

After all, Bicom Systems makes sure its service is always top notch.

A Neatly Wrapped Package

PBXware Business Edition is not too dissimilar from base PBXware, but the small improvements it makes all serve to optimize business workflow and communication.

It stands well on its own in that regard, but gains further improvements when paired with our other Bicom Systems products: SERVERware, gloCOM and sipPROT.

Together with all of them, it forms a truly unified communications solution for all businesses.

If you would like to see all of its amazing features in action or if you have any further questions, Contact Us or Request A Demo. We will be more than happy to show you its full capabilities.

India’s Centre for Development of Telematics (C-DOT) has signed a consortium agreement with industry partners for the collaborative development of a disaggregated 5G radio access network (5G RAN) solution.

C-DOT is the main telecom R&D centre of India’s Department of Telecommunications (DoT). It signed the consortium agreement with local industry partners Lekha Wireless Solutions, Signaltron Systems, Sooktha Consulting and Resonous Technologies, all of which offer expertise in providing radio access network solutions in the 5G and LTE space.

The aim of this agreement, then, is for all involved to collaborate on the development of an O-RAN-compliant disaggregated 5G RAN solution capable of operation in the FR1 and FR2 bands for public and private 5G networks.

C-DOT’s role will be to act as a business incubator and facilitator by providing funding and necessary infrastructure for testing, interoperability, field trial, and proof of concept (POC).

There is of course, another aim here: to enhance India’s self-reliance in the 5G space by creating more telecom players in the start-up micro, small and medium enterprises (MSME) ecosystem in line with the government’s Atmanirbhar Bharat (self-reliant India) drive.

But can India really produce its own disaggregated 5G RAN solution? And will it be commercially viable, both locally and internationally? Speaking at the agreement signing ceremony, Dr Rajkumar Upadhyay, CEO, C-DOT referred to augmenting Indian intellectual property and enabling India to become a leading global supplier of affordable 5G solutions, so local production and international sales do seem to be among the aims of this initiative.

This agreement is the second initiative under the C-DOT Collaborative Research Program 2022 (CCRP-2022), which was launched to realise the objective of promoting innovation and development of cost-effective indigenous telecom products and solutions. The first, with VVDN Technologies and WiSig Networks, involved the development of 5G Open RAN.

In an interesting illustration of contrasting fortunes in the Indian telecoms market, operator Bharti Airtel has prepaid a Department of Telecommunications (DoT) debt while rival Vodafone Idea (Vi) is gearing up for admittedly smaller payments, but payments that are part of a much larger overall debt burden.

Airtel’s payment of about 80 billion rupees (US$975.5 million) to the DoT, reportedly almost clears much of the company’s dues related to airwaves bought in the 2015 auction.

The company is quoted in India’s Economic Times as saying: “Airtel continues to enjoy access to a well-diversified sources of capital / financing, allowing it to have enhanced financial flexibility in its capital structure including optimised cost of financing using all opportunities for significant interest savings, like this prepayment.”

Vi has to find slightly less money – 43 billion rupees (US$522.7 million) – towards debt and 5G airwave instalments in the current September quarter. However, this is just part of its vast overall debt, which includes payments to Indus Towers. 

Vi owes Indus about 95 billion rupees (US$1.2 billion). That said, recent payment obligations to Indus have been met. However, licence fee and spectrum usage charge (SUC) payments to the government have recently seen delays.

Add 5G rollout, 4G network upgrade, and quite a lot of other debts, to banks and suppliers among others, and a large dose of funding would be welcome. Vi’s net debt at the end of the 2023 financial year was US$24.4 billion. Lenders and would-be investors want assurance that funding is on the way.

By contrast, Airtel’s prepayment will help it save on interest costs annually and boost cash flows as it rapidly rolls out 5G networks with national service availability targeted by December.

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In a very upbeat projection of its prospects for the near future, state-run operator Ethio Telecom has forecast a 19% rise in revenue over the June 2023-July 2024 financial year. It has also forecast a 29% rise in the number of customers on its network using its mobile money services.

Reuters notes that the company has estimated full-year revenue of 90.5 billion birr (about US$1.65 billion) and has said it aimed to increase its total subscriber numbers by 8% to 78 million; most of them (nearly 75 million) would be mobile phone customers. Users of its mobile financial service, Telebirr, are expected to rise 29% to 44.1 million, it said.

The company, which says it has been providing telecom services in the country for the last 129 years, is aiming for a total mobile service capacity of 92 million by end of the fiscal year.

That’s quite a target given the country’s population of a little over 120 million and strong competition from recent arrival Safaricom Ethiopia. There’s also the question of how a proposed third operator could affect the competitive landscape.

Nevertheless, these projections do appear to be part of an upward trend. As we reported last week, Ethio Telecom revealed a 2022-23 profit more than doubling (to around US$344 million) along with rising subscriber numbers.

These figures, along with the company’s latest projections, should make the prospect of partial privatisation in the form of a 45% stake sale in Ethio Telecom even more attractive to would-be bidders. Indeed, we have reported that a number of big names are said to be considering bids for the 45% stake.

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