Iliad owner increases stake in Millicom

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Ooredoo posts revenue growth across units

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AST announces new satcom-to-phone deals in Brazil and Saudi Arabia 

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PBXware SP Edition: The Ultimate Solution for Every Service Provider

An image showing the dashboard of the newly launched PBXware SP Edition feature
PBXware SP Edition

As a voice service provider, managing a multi-tenant PBXware system with a large number of extensions can be a daunting task. With the growth of your business, the administration of your PBX (Private Branch Exchange) system becomes increasingly complex, making it difficult to keep track of settings and configurations for multiple tenants.

At Bicom Systems, we understand the challenges of managing multiple PBX systems, which is why we developed PBXware SP Edition – the ultimate solution specifically developed for service providers.

Our goal is to make the administration of multi-tenant PBXware systems as simple and efficient as possible, and by the end of this blog article, you will find out how we can turn your pain points into easy-to-manage tasks.

In The VoIP Trenches

VoIP (Voice over Internet Protocol) technology has revolutionized the way businesses communicate, making it possible to manage telephone systems from a central location. However, managing multiple PBX systems can become challenging for administrators, especially when it comes to editing settings on external systems. 

Luckily, our competent engineers created a solution enhanced with powerful stats for all administrator wizards out there.

The Struggle is Real

The biggest battles of a PBXware administrator with a large number of extensions include the following:

  1. Managing multiple tenants and extensions: Keeping track of all the settings and configurations for multiple tenants and extensions can be challenging and time-consuming.
  2. Centralized access to data: With multiple PBX systems to manage, it can be difficult to access all the necessary data in one place.
  3. Streamlining processes: Searching for extensions, DIDs, and tenants across multiple PBX systems can be a slow and tedious process.
  4. Time-consuming manual tasks: Logging into each PBX system multiple times a day to make changes to trunks can be time-consuming and repetitive.
  5. Keeping up with growth: As a business expands, the administration of PBX systems can become increasingly difficult and time-consuming.

SP Edition: Simplifying the Life of Every PBXware Administrator

To help fellow admins in the battle, PBXware SP Edition is specifically designed for managing and accessing data from multiple PBXware systems in a centralized location. It simplifies administration tasks, making it easier to edit settings and keep track of configurations. 

Here’s how SP Edition can aid voice service providers with the growth of their businesses:

Advanced Search Capabilities

One of the key features of PBXware SP Edition is its advanced search capabilities. With this feature, administrators can quickly find extensions, DIDs (Direct Inward Dialing), and tenants across all systems in a matter of seconds. This saves time and reduces the frustration of having to search for information in multiple systems.

Single Sign-On (SSO) Functionality

Another feature that sets PBXware SP Edition apart from other PBX systems is its SSO functionality. This feature allows administrators to access all MT (multi-tenant) systems with one login, saving time and hassle.

Automation of Trunk Setup

PBXware SP Edition also automates the trunk setup process, eliminating the need to manually log in to each system multiple times a day to change trunks. Calls can be routed through the SP system, streamlining the process and making it faster to manage your systems.

Streamlined Processes

In addition to the advanced search capabilities and SSO functionality, PBXware SP Edition streamlines the search process, making it easier and faster to find the information you need. This is particularly useful for administrators who manage multiple PBX systems and need to access information quickly.

SP Edition Benefits

Although it is not a stand-alone PBX system and does not offer features such as Call recordings, IVRs, Queues, Ring groups, or Extensions (extensions exist on the system only as multiuser extensions when calls go through the SP), the SP Edition offers several benefits to voice service providers, including:

  • Simplifies the administration of multi-tenant PBX systems
  • Allows for easy management and editing of settings on external systems
  • Advanced search capabilities make it easy to find the information you need quickly
  • SSO functionality saves time and hassle
  • Automation of trunk setup streamlines the process and makes it faster to manage your systems

Summary

PBXware SP Edition is a game-changer for voice service providers and their administrators who struggle to handle multiple extensions. With its advanced search capabilities, SSO functionality, automation of trunk setup, and streamlined processes, PBXware SP Edition is the ultimate solution for administrators who need to manage multiple multi-tenant PBXwares effectively.

If you need help setting up PBXware SP Edition or want more information, please don’t hesitate to contact us. We’ll be glad to assist you.

PBXware SP Edition is available now as of PBXware 6.7 version and is designed to work seamlessly with existing PBX systems. Take control of your PBX systems today and start managing your extensions with ease.

Industry Spotlight: Bridging the Datacenter Talent Gap with SMU’s Dr. Klyne Smith

Industry Spotlight: Bridging the Datacenter Talent Gap with SMU’s Dr. Klyne Smith

One of the most difficult challenges the infrastructure industry faces is that of acquiring talent.  The reason simply is that the pool of people with relevant experience is too small, because the education system of today isn’t oriented toward serving this need.  There is no clearer example of this than within the modern datacenter, which house an integrated nexus of technologies rarely taught in the same parts of a college campus.  With us today is Dr. Klyne Smith, who co directs the M.S. in Datacenter Systems Engineering program at SMU.  SMU’s program is one of the few out there that are taking the problem head on. … [visit site to read more]

Ethiopia offers 45% of Ethio Telecom to investors

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DRC’s first open access, carrier-neutral data centre comes online in Q2 2023

The initial phase of the Democratic Republic of the Congo (DRC)’s first open-access, carrier-neutral data centre – OADC Kinshasa; FIH1 – will go live in Q2 2023.

Located in Kinshasa within TEXAF’s Silkin Village – one of the largest digital hubs in Central Africa – the 2MW-capable OADC Kinshasa is a partnership between transformational pan-African data centre operator, Open Access Data Centres (OADC), part of the WIOCC Group and TEXAF, a major long-term investor in the economy of the DRC. It is expected to boost the county’s digital ecosystem and economy by delivering converged open digital infrastructure services for colocation and connectivity.

OADC Kinshasa is a strategic element of digital infrastructure for the DRC, which the World Bank reports as being one of the most under-developed digital economies in Africa. It will boost the country’s IT, colocation, and support the cloud infrastructure needs of a wide range of businesses and enterprises, enabling them to improve efficiency, expedite digitisation initiatives and more effectively service business and customer needs. The open, carrier neutral facility will create the first vibrant and comprehensive interconnect and peering ecosystem in the country across multiple carriers, ISPs, content providers and Internet Exchanges – a first in the DRC.

As the country’s first open access, carrier neutral data centre, OADC FIH1 Kinshasa is also expected to boost the country’s internet penetration, which InternetWorldStats reported as just 17.4% at the start of 2022, compared to 43% for Africa as a whole and 68.6% for the rest of the world. The quality of the facility, which will be Tier III Certified by the Uptime Institute, together with its vibrant interconnect ecosystem is expected to draw key cloud and content services into DRC.

Dr Ayotunde Coker, CEO of OADC, said: “This data centre – and others we have in the pipeline for DRC – are changing the narrative and opportunities for large and small enterprises, government departments, and international content networks and cloud operators to localise in the country. As a result, we are already in advanced discussions with a number of potential anchor tenants about establishing their presence in our facility. Partnering with TEXAF, with their local knowledge, experience and understanding of the local business environment in the DRC, ensures that our approach to developing and expanding our capabilities in the DRC is consistent with – and tailored to – local requirements and demands, and that we help businesses and the country as a whole to contribute to and benefit from the digital transformation of Africa. The facility will join a growing network of interconnected, open and carrier neutral data centres across the continent“

Philippe Croonenberghs, Chairman of TEXAF, said: “We are proud to be partnering with OADC in the creation of another essential building block of  the digital ecosystem here in the DRC. This fully validates our strategy of attracting international industry leaders such as OADC to the country and specifically into our new SILIKIN VILLAGE digital hub. It is also an affirmation of our standing and reputation in the country.”

According to a report by Endeavor Nigeria, the size of Africa’s digital economy in 2022 was $115 billion and expected to grow more than six-fold to $712 billion by 2050. However, while Africa has 17% of the world’s population, it generates only 4% of global GDP and has just 1% of the world’s data centre capacity – the continent’s ‘digital infrastructure gap’, where the digital landscape is characterised by islands of high-speed connectivity focused on the largest, predominantly coastal, urban areas, with limited network deployment to smaller locations.

OADC Kinshasa is bridging this digital infrastructure gap to boost the DRC’s economic fortunes and the efficiency of its businesses, as well as bringing significant improvements to the lives of individuals, and a catalyst to broadband penetration. The International Telecommunications Union analysis in its modelling of economic impact for Africa indicates a 10% increase in broadband penetration would result in 2.5% increase in GDP per capita.

The OADC facility will be a key enabler of sovereign data rules in the country, localising internet data and bringing more efficient access to data.

OADC Kinshasa has been designed and will be operated to international standards, such as Uptime Institute Tier III, ISO 27001 and other key ISO standards. It is being configured with an initial 400 square metres of IT white space and growing to 1000m of white space accommodating more than 550 racks.

The facility embodies carrier-neutral principles, maximising interconnection opportunities for all customers. Increased competition and improved operator cost-efficiencies will contribute to the expected decrease in cost of internet connectivity for the Congolese people and companies and will be a major enabler for the emergence and enhancement of the DRC’s digital ecosystem.

Coker continued: “OADC Kinshasa is a key facility within our unique, pan-Africa core-to-edge, open-access DC ecosystem, which now includes OADC Lagos (20MW site load, 7,200 square metres IT white space), OADC Durban (4MW, 2,200 square metres), OADC Isando in Johannesburg (up to 7MW and an initial 1,600 square metres), the 3MW OADC Rondebosch and 5MW OADC Brackenfell, both in Cape Town and 30 OADC EDGE DCs across South Africa.”

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Umniah taps Ericsson for 5G launch in Jordan

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