12
Sep, 2025

The Infrastructure Physics Problem Behind AI’s Data Center Crisis

This Industry Viewpoint was authored by Chris Brill, Field CTO at Myriad360

The telecommunications and data center industries are confronting an unprecedented infrastructure challenge. AI workloads have shattered the fundamental assumptions that have guided facility design and capacity planning for decades, creating a crisis that goes far beyond incremental upgrades.

The evidence is stark: companies are now exploring ocean-floor data center deployments and racing to secure Arctic locations for natural cooling. These aren’t experimental ventures—they’re desperate responses to the reality that conventional infrastructure approaches have reached their limits. … [visit site to read more]

5
Sep, 2025

Building a Network for the New Era of Endless Disruption

This Industry Viewpoint was authored by Todd Mussman, GTT Product Manager

Managing the ill effects of extreme weather events has unfortunately become a recurring part of network operations. Yet many enterprises plan as if such events are rare, leaving critical systems exposed when major disruptions occur. According to a recent S&P Global report, only one in five have a formal climate change adaptation plan, and fewer than half of those plan to act on it within the next decade. … [visit site to read more]

1
Août, 2025

Telecoms operators at a crossroads – time to unlock 5G to deliver the service business and people need

This Industry Viewpoint was authored by Markus Persson, Global Industry Director of Telecoms at IFS

The U.S. telecommunications industry is at a critical crossroads. The rollout of 5G networks promised ultra-fast speeds, low latency, and high reliability, yet, unlike previous network iterations such as 3G and 4G, consumers are seeing very little difference in their service. Major U.S. telecom operators now face a $28 billion free cash flow gap to reach their … [visit site to read more]

23
Juin, 2025

Teaming Up With Teams: The Combined Power Of Microsoft And Bicom

At Bicom Systems, each new release is an opportunity to make communication easier and more productive for businesses.

With version 7.5, we’ve taken a major leap forward by launching the gloCOM for Teams Beta app and significantly enhancing our unified communications approach.

We designed this solution to bridge the gap between internal collaboration and external communication, without trade-offs.

This move combines the most advanced collaboration tools in Teams with the most advanced VoIP features available in gloCOM.

Why We Built This

Microsoft Teams offers excellent internal collaboration functions. But when it comes to external communication, businesses often require advanced calling features or SMS integration to fully meet their communication needs.

Even with paid add-ons like Teams Phone, key limitations remain: flexibility, feature depth and cost-efficiency.

We built this integration in response to recurring business challenges, including:

  • Teams users needing better call management
  • Organizations trying to avoid extra licensing costs or duplicating infrastructure
  • Businesses wanting real-time presence across platforms so they can reduce missed or mistimed calls
  • Companies in regulated industries that need call recording, logs, and analytics, without workarounds

Bicom Systems’ response to these challenges was a stable, high-quality integration of gloCOM’s communication capabilities into Microsoft Teams, delivered without additional costs or complex migrations.

How It Actually Helps

teams presence in glocom

But how does this make your work life easier? 

Teams users can now access advanced VoIP and PBXware features like calling, conference calls, voicemail, SMS, and call logs, directly within the Teams interface, making it a much more powerful tool for external communications.

An additional benefit is presence syncing from Teams to gloCOM. That means everyone’s availability stays up to date, and teams never miss a call, even if they’re using Teams for collaboration or gloCOM for calling.

Finally, the result is a smoother workflow: fewer app switches, better communication visibility, and all the core tools people rely on in one place.

Who Gets the Most Value

gloCOM for Teams is built for businesses that need more from Microsoft Teams, especially in professional-grade telecommunication solutions.

Here’s who will find the most value:

  • Businesses seeking full voice capabilities in Teams
    Perfect for companies that want to bring the functionalities of PBXware into Teams, without managing separate platforms.
  • Organizations already using gloCOM or PBXware
    Easily extend your current setup into Microsoft Teams, with no new systems, and no learning curve.
  • Customer-oriented teams (Sales, Support, Hybrid)
    These teams benefit from the seamless integration of SMS, real-time caller details, call transfer, and more.

The list doesn’t stop there, as gloCOM for Teams gives many industries the tools they need to connect, communicate, and collaborate at a higher level.

Stay Synced Up

The beta release of gloCOM for Teams, included with version 7.5, delivers a comprehensive all-in-one solution directly within your existing Teams environment, providing an expanded bundle for seamless collaboration and communication.

This is another step forward in our commitment to enhancing overall productivity and reducing workplace stress.

For further detailed information on the integration’s full toolset, be sure to check out our User Manual for the gloCOM for Teams.

And, if you’re looking forward to what comes out of the Bicom lab next or have any further questions, feel free to Contact Us. We’re happy to answer them.