Bridging the gap between demand and capacity in field services using AI

Bridging the gap between demand and capacity in field services using AI

This Industry Viewpoint was authored by Boominathan Shanmugam of Prodapt Systems

Most service providers in the connectedness industry are challenged with the planning and allocation of field technicians based on demand. Gartner states, “Balancing available resources against the demand is essential to successful initiative completion.” Based on the engagements with various service providers, the common challenges in traditional field service capacity planning are … [visit site to read more]