Vodafone Oman has added analytics, DevOps processes and an integration layer to its ongoing engagement with Netcracker. This latest expansion to the partnership will, says Netcracker, further add to the operator’s data-driven capabilities, allowing it to grow and enhance its business and deliver an improved experience for customers.

Vodafone entered the Omani market in December 2021 as the Sultanate’s third mobile operator, leveraging Netcracker Advanced Analytics to achieve end-to-end visibility across its business and operations and gain improved system availability and resilience. Netcracker DevOps Enablement includes a number of components to help Vodafone improve its DevOps processes as part of an overall operational transformation.

The operator will also utilize Netcracker Support & Managed Services to optimize and improve business performance and extend coverage for Netcracker’s products and surrounding third-party systems. Overarching these projects, says Netcracker, is a new integration layer that will be critical to improving customer management, including functions such as service onboarding.

“After a successful partnership with Netcracker to support the launch of our mobile business less than a year ago, we are taking the next step to leverage critical data and bring in DevOps and managed services processes to further improve our business and operations,” said Stelios Savvides, Technology Director at Vodafone Oman. “By using these functions alongside a robust integration layer, we are confident that we will achieve increased revenue, lower OpEx and improve our engagement with our customers.”

Vodafone’s Oman operation has clearly been busy in recent weeks. As we reported on 11 October, Ericsson is to provide the operator with AI-based cognitive software solutions for network optimization to facilitate data-driven decisions and support Vodafone in implementing zero-touch operations (ZTO) and anomaly detection capabilities.

Nokia certainly started off this week with a bang with news coming in from five different fronts, each worth noting individually: … [visit site to read more]

Global telecommunications networks are phasing out physical legacy infrastructure in favor of IP-based communications. But for some businesses, the new technology and compliance practices that come with transitioning to Voice over Internet Protocol (VoIP) systems can be intimidatingly complex. 

Why is now the time to move your communications to VoIP?

The cost of maintaining physical infrastructure coupled with the notoriously inflexible nature of copper wire telephone lines has caused many countries to rethink their dependence on the Public Switched Telephone Network (PSTN). While this shift toward internet-based calling began in the 1990’s, it has steadily gained momentum since the emergence and broad global adoption of smartphones. Now, countries worldwide are decommissioning their physical telephony infrastructure, such as  Australia and the United Kingdom who have committed to decommissioning their PSTN networks altogether by 2025.

As most of the western world begins to minimize investment in the PSTN, it is more important than ever to start thinking about making the switch to VoIP for your voice communications. 

Benefits Explained: Numbers and SIP Trunking

VoIP offers flexible calling plans, access to local numbers in geographies all across the world and additional number features–all at a cheaper cost than maintaining legacy systems associated with fixed-line communications. 

• International VoIP carriers can help expand your global reach, with access to international numbers and global voice service on-demand–so you can respond to customers whenever, wherever they are.
• There is no need for concern about feature parity between on-premise and VoIP-based solutions. PSTN Replacement describes a feature set of VoIP telephony services in a specific country or area. In countries where PSTN replacement is available, numbers will have inbound and outbound local calling; geographic, toll-free, and national number resources; emergency service-enabled numbers; guaranteed Calling Line Identity (CLI) passthrough; dual-tone multi-frequency (DTMF) signaling; and number portability. PSTN replacement essentially ensures you don’t have to compromise on any of your on-premise number features as you move off the PSTN.

Switch and Save

It may be a surprise that moving away from the PSTN and expanding globally can be done in a cost-effective manner. How? There are two main reasons:

1. The equipment needed to support fixed-line communications is often costly to set up and maintain. With IP-based systems, no hardware is required other than a computer and an internet connection, allowing you to scale trunks up and down as you need at little-to-no cost.
2. In addition, communications providers that offer international service enable you to buy numbers and minutes without the hassle of managing multiple vendor relationships and contracts for each new country or region–saving valuable time and money. 

VoIP has many benefits for the end-user, but it also has a number of unique selling points for resellers. Whether you are a large company or a small business, the same benefit applies: cost savings. On-premise PBX (private branch exchange) has its prospects, but for most use cases, cloud PBX is the way to go. 

Interested in learning more?

Access markets all across the world with Bicom Systems and Telnyx. Through our partnership, we make it easier for businesses to scale their communications globally with a suite of self-service tooling for number search and provisioning, SIP Trunk creation and management, debugging, and QoS reporting. Telnyx offers Bicom Systems customers PSTN Replacement in over 30 countries, including key markets such as the U.S., Australia, the U.K. and the Netherlands. 

To learn more about Bicom Systems and Telnyx and how we can help you expand your global offering, register for our upcoming webinar–the first in our new series, “Expanding global connectivity”.

Treten Networks, an ICT solutions and enterprise security services business, has partnered with Africa Data Centres. This partnership will, it says, allow Treten’s customers access to the cloud and infrastructure they need to realise their digital transformation goals.

Treten Networks offers specialist business advisory services that provide advanced network and security solutions. It has a footprint in over 18 countries across Africa, the Middle East, the Caribbean, Canada and the UK.

In addition to its existing services, Treten will now leverage Africa Data Centres’ physical infrastructure and ecosystem of connectivity partners to support cloud deployments for its customers.

Both organisations aim to solve customers’ business challenges with this partnership by providing what are described as sustainable game-changing technologies and solutions.

Operating the continent’s largest carrier-neutral data centres, Africa Data Centres has access to tens of thousands of connections to cloud, content and network providers from Africa and across the globe. As a result, Treten says that its own customers will reap the benefits of connecting directly with secure, low-latency connections to key providers and business partners.

Together, Africa Data Centres and Treten say they can provide organisations with secure private infrastructure and access to hyperscale cloud providers through numerous interconnections and exchanges.

Treten Networks is rapidly expanding its footprint with its bespoke cloud service offerings, including compute, storage, networking, backup and recovery. « We already boast of an extremely low latency and the fastest cloud service in Nigeria, and we look forward to a long and mutually beneficial partnership with Africa Data Centres, » says Karo Esemitodje, Head of Cloud Services from Treten Networks.

An optical upgrade, a technology partnership, a new IX, and some data center M&A: … [visit site to read more]

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Keep up-to-date with all the latest news, articles, event and product updates posted on Developing Telecoms.
Subscribe to our FREE weekly email newsletters for the latest telecom info in developing and emerging markets globally.

Keep up-to-date with all the latest news, articles, event and product updates posted on Developing Telecoms.
Subscribe to our FREE weekly email newsletters for the latest telecom info in developing and emerging markets globally.

Three contract wins and a new product launch before you go home for the weekend: … [visit site to read more]