Industry Spotlight: Vitria’s Chris Menier on the Increasing Value of Next Gen AIOps for Telcos and MSOs

In today’s hyperconnected world, consumers rely on telcos and multiple system operators (MSOs) for just about everything. They serve as a lifeline for healthcare, providing telehealth to communicate with the chronically ill.  They act as the primary enabler of home schoolers, accessing the curriculum and collaborating with teachers and other students not enrolled in traditional school. And the entertainment and connection to friends and family that MSOs provide is critical to the quality of life. Telco and MSOs are technology intensive businesses that generate revenue by providing service to a diverse population of consumers. Success depends on simple formula – … [visit site to read more]